9.1
Spot Score
HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales and marketing efforts with ease.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot CRM Reviews & Ratings
Spotsaas Editor’s POV
HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more
HubSpot CRM pros and cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Integrates with Google Suite and offers open APIs for tracking and productivity.
Contact and task management interface is accessible to non-technical users.
Customer service provides quick responses for most troubleshooting queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
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Showing 1811-1820 out of 3172
AV
Alicia Valdez
10/20/22
Ease of use and experience.
Date of experience: October 21, 2022
AU
Anonymous User
10/18/22
"Versatile helper"
What do you like best about HubSpot Sales Hub? Its versatility. I can solve multiple business needs in one place. What do you dislike about HubSpot Sales Hub?
GR
Greg R
10/17/22
"Hubspot is a middle of the road CRM that covers the basics"
What do you like best about HubSpot Sales Hub? Hubspot covers the basics needs. The navigation is pretty user-friendly and covers the things that it needs to. I like the grid view of clients and the ability to move them around easily.
J
Julia
10/17/22
Good for multiple tasks
I'm using HubSpot for content and social media purposes. Other people in my company use it for their sales workflow. It's also possible to make landing pages. Everything within one platform. A negative moment: often page load time is too long.
AU
Anonymous User
10/16/22
"Easy to use, easy to learn"
What do you like best about HubSpot Sales Hub? Deal dashboard and Navigating through tasks. What do you dislike about HubSpot Sales Hub?
AU
Anonymous User
10/13/22
"Keeps me organized!"
What do you like best about HubSpot Sales Hub? Easy to use layout and fast find contacts. What do you dislike about HubSpot Sales Hub?
HH
Heather Haefer
10/13/22
Posting to all our social accounts made easy
I love being able to post to all our accounts from one draft! It makes it so easy! The only issue I have is I wish there was an email notification if a social post fails. I had a few scheduled and one failed and I didn't realize or see that until 2 days later when I went back into the hub.
JW
Jacob Wonder
10/12/22
Hubspot is an amazing CRM
Hubspot is an amazing CRM. It however is a terrible experience for most businesses. Their pricing is very dishonest. I clicked a feature and was redirected to a page where it said I needed to buy a subscription. I paid, $50/month for a variety of features, turns out, I was redirected to the wrong page. Instead of $50 a month, I needed the $900/month subscription, just to make pie charts off data already stored in Hubspot... Support was EXTREMELY unhelpful.
CL
Cris L
10/12/22
"2nd time user in a startup environment"
What do you like best about HubSpot Sales Hub? UI is pretty user friendly and integrations are plenty What do you dislike about HubSpot Sales Hub?
KP
Kathleen P
10/11/22
"Clunky system with poor customer service"
What do you like best about HubSpot Sales Hub? Enjoy the ability to integrate with other apps, however this can be challenging and is widely unsupporte by Hubspot What do you dislike about HubSpot Sales Hub?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].