HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

"HubSpot: Easy & Organized"

What do you like best about HubSpot Sales Hub? I love all the aspects of Hubspot that I've used so far. Using the Deals section to keep track of Sales is easy when I can assign tasks for myself not to forget. Using the Templates section is my favorite part, as I can customize and personalize my email templates to keep my emails nice and organized for my clients.

"Been having constant server issues and errors to retrieve info"

What do you like best about HubSpot Sales Hub? It's very user-friendly and easy to use, doesn't take much to get a hang of it and you're able to personalize according to your needs and the extension tools are top!

"Magnificent! 10 start CRM"

What do you like best about HubSpot Sales Hub? HubSpot Sales Hub helped me build a strong pipeline and is now helping our business a lot as we're able to turn those leads into customers. I really love the feature where the app reminds me with my appointments for the day, it helps me organize my day ahead of time. Kudos and well-done, team! I highly recommend HubSpot Sales Hub for businesses out there.

I love HubSpot

I love HubSpot, to begin with, as I use it every day. The most important thing for me is your customer service in chat. They are beneficial whenever I encounter any issues and resolve them in no time.

Can't imagine working without HubSpot

I have been using HubSpot for many years and can't imagine doing my job without it. It enables my team and I to do exponentially more, in a much more sophisticated fashion, than we otherwise could. From email templates, to A/B testing capabilities, to email automations, to social media publishing, to aggregated analytics--it really is an "all in one" solution. I actually sort of "live" in HubSpot! ;)

HubSpot is simply the best.

HubSpot is, simply put, the best marketing automation & CRM platform out there. Functions, features, and tools are incredibly intuitive. If there's something you're not sure how to do or use, not only does HubSpot offer an insane amount of free training/walk-throughs/certifications, but their customer service is always available (and super helpful) via live chat. I've used/implemented HubSpot at every company I've worked for. As a company, HubSpot really seems to genuinely care about their ...

I love hubspot - you will too!

I love hubspot. I've never used a platform like this before and love the user friendly interface. The ease at which you can chat to a support rep is also amazing. Ive used this for supporting our sales teams with leads, as well as sending out email & social media campaigns.

HubSpot for the WIN!

Not only is Marketing Hub the best customer marketing platform out there, but Sales and Service Hubs have really opened up internal communication and visibility to improve the customer experience.

I've used Hubspot in 4 companies with various needs, and HS always does the job!

I've used Hubspot in 4 companies over the past 15 years. It's intuitive, easy to get up-to-speed. Social media posting is easy (we post for 8+ subsidiaries and sister companies), and the email functionality for design, lists, sending options and reporting are the best. I highly recommend Hubspot!

Hubspot for Enterprise and SMB

I have been using Hubspot for the past few years and have experience with other marketing automation tools in my role as a head of marops at various companies. Hubspot is hands down the best tool for SMB and Enterprise businesses, especially for B2B. It is user-friendly, intuitive, and highly customizable. I am looking forward to the new product features on their roadmap!