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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1771-1780 out of 3172

AU

Anonymous User

10/21/22

5 out of 5

"Hubspot is really a super CRM for startups who want to accelerate!"

What do you like best about HubSpot Sales Hub? It is super easy to use and offers an incredible number of features, without having any IT skills. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

10/21/22

5 out of 5

"Easy to use CRM and effective email marketing campaigns...and then everything else"

What do you like best about HubSpot Sales Hub? I like how complete the CRM offering is. You can customize every single field you want. If you want to take this to a completely new model, which you build up from scratch, you can do that too. The ability to seamlessly integrate ypur CRM functionalities with e-mail campaigns is also a favorite of mine.

AU

Anonymous User

10/21/22

5 out of 5

"Easy to learn and plan tasks"

What do you like best about HubSpot Sales Hub? Easy to assign tasks and track progress on bulk emails. What do you dislike about HubSpot Sales Hub?

CR

Chris R

10/21/22

5 out of 5

"Hubspot really provides the complete solution for our CSM, marketing, lead generation & sales teams."

What do you like best about HubSpot Sales Hub? Hubspot integrations, lead-capturing, and reporting data are beneficial in growing our database, driving sales, and making effective business decisions. Having used the software for several years, I've been impressed with how the software has developed. We use hosting for our blog and automated marketing e-mails for our form responses, and I'm using Hubspot academy often. Not only to learn about the software but also how to become a better ...

Read more

TH

Tanner H

10/21/22

5 out of 5

"It is a game changer for un organized SDR's"

What do you like best about HubSpot Sales Hub? I like the Tasks and templates the best to increase my calls and emails. We are learning to use sequences which I am excited to utilize.

SG

Stephanie G

10/21/22

5 out of 5

"Easy Platform to Help You Organize"

What do you like best about HubSpot Sales Hub? Hubspot Sales Hub is very user-friendly and easy to learn. As a former teacher, I thought it would be much more difficult, but the training videos and ease of use all came very quickly!

SD

Sandra D

10/21/22

5 out of 5

"HubSpot Sales Hub made it easier and better for me to sell!"

What do you like best about HubSpot Sales Hub? I love that make your work easier by giving they give you the possibility of carrying out the necessary integrations to achieve better results and they also advise you and train you at HubSpot academy.

KK

Kate K

10/21/22

5 out of 5

"An all-in-one intuitive solution"

What do you like best about HubSpot Sales Hub? I like that HubSpot is a solution that adapts to our organization – we're a small team, so we don't need some of the features that HubSpot offers, so whenever they suggest us to try something, it's a thoughtfully suggested feature that can make our processes better. Also, as a beginner in Sales, I love their learning hub.

JL

Jacob L

10/21/22

5 out of 5

"HubSpot Sales Hub is great!"

What do you like best about HubSpot Sales Hub? HubSpot Sales Hub has been the key to our team's success over the last 2.5 years. It has allowed us to scale our business dramatically. We like how simple it is to use and the automation it enables.

CV

Claudia V

10/21/22

5 out of 5

"The best tool ever"

What do you like best about HubSpot Sales Hub? That it helps you to keep organized with all your tasks as well as your leads and clients. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].