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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1761-1770 out of 3172

AU

Anonymous User

10/21/22

4.5 out of 5

"Great for a basic CRM and deal tracker"

What do you like best about HubSpot Sales Hub? It has all the basics you need to create and track prospects and opportunities. The documents feature is very nifty as you can track how long the recipient stayed on each page. I use the email templates and snippets to organize the evolution of my outreach messaging. Tasks is also quite useful and robust. And lastly, meetings takes care of needing a second option like calendly, and the round robin / group meeting scheduling links make it very ...

Read more

AU

Anonymous User

10/21/22

4.5 out of 5

"User Friendly and Efficient Experience for Sales"

What do you like best about HubSpot Sales Hub? I think the task feature and the reports dashboards are things that help me the most. Other than that, I think being able to send out sequences is a vital feature to have.

DM

David M

10/21/22

5 out of 5

"Hubspot is the best CRM I have ever used and I have history with Salesforce among many others!"

What do you like best about HubSpot Sales Hub? Email tracking. I can see when hot prospects are hot! Strike while the iron is hot! What do you dislike about HubSpot Sales Hub?

BT

Bryan T

10/21/22

5 out of 5

"Super Amazing Platform!"

What do you like best about HubSpot Sales Hub? I like that the sequences are helpful enough to speak to potential customers and that, overall there are different ways to update deals, contacts, and notes.

PP

Paola P

10/21/22

4 out of 5

"Keeping my best contacts organized"

What do you like best about HubSpot Sales Hub? I always struggled to keep my contacts updated and to track conversations and offer. HubSpot makes me sleep happy now 😊

KD

Kimberley D

10/21/22

5 out of 5

"Account Executive"

What do you like best about HubSpot Sales Hub? I like that I can easily do everything in one place and track response rate What do you dislike about HubSpot Sales Hub?

MD

Mihael D

10/21/22

5 out of 5

"Better than SAP 🤌"

What do you like best about HubSpot Sales Hub? It combines the functionality of Wordpress, Mail Chimp, and SEO tools like Word Tracker under one roof. If you don't know anything about web development or design and prefer having everything under one roof in a simple drag-and-drop format for creating landing pages and email templates, Hubspot is probably a good fit for you. I've integrated it with our Salesforce instance so that salespeople can enroll leads and contacts in drip campaigns and ...

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LD

Luke D

10/21/22

5 out of 5

"HubSpot sales is a user-friendly software which allows me to organise all of my tasks"

What do you like best about HubSpot Sales Hub? I love how user-friendly HubSpot is, which allows me to stay on top of my tasks and edit/create notes to stay in touch with my team.

DK

Daniel K

10/21/22

5 out of 5

"Simplified and Efficient"

What do you like best about HubSpot Sales Hub? I love how each and every morning I come into the office and immediately I know what outreach tasks I need to complete. HubSpot helps keep me organized and working efficiently.

AU

Anonymous User

10/21/22

5 out of 5

"Great Usability - It does everything we needed in a CRM."

What do you like best about HubSpot Sales Hub? Integrates with all platforms, ease of use, and easy to connect with team members. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].