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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1751-1760 out of 3172

SK

Sangwen K

10/21/22

4.5 out of 5

"Making sales and lead tracking easy"

What do you like best about HubSpot Sales Hub? What I like most is how one can track the customer journey and guide the lead into decision-making in a simple way. You can probably find a way of sending notifications on the easy-to-qualify leads based on available data.

AU

Anonymous User

10/21/22

4.5 out of 5

"Lots of possibilities"

What do you like best about HubSpot Sales Hub? Hubspot does a great job organizing tasks with relevane and activity. What do you dislike about HubSpot Sales Hub?

FS

Farhan S

10/21/22

4.5 out of 5

"Good CRM, Could have been Better"

What do you like best about HubSpot Sales Hub? The Dashboard of Hubspot is apt. Also, the quality of the UI is Good. It could have been better if the UI was User friendly. Calling is pretty smooth but it doesn't have an option to Transfer.

AU

Anonymous User

10/21/22

3.5 out of 5

"Positives and Negatives"

What do you like best about HubSpot Sales Hub? Automated emails, integrated email tracker. The sequences are decent. I like that it tells you when an email has bounced globally.

FC

Federico C

10/21/22

4.5 out of 5

"Great and friendly sales tool!"

What do you like best about HubSpot Sales Hub? The best part of Hubspot is how easy it is to track down the sales process with new leads and clients! Getting to know when your client/lead is checking your email is a powerful tool in your hands!

KA

Kevin A

10/21/22

4.5 out of 5

"Hubspot is complex but easy once you get used to it"

What do you like best about HubSpot Sales Hub? What i like about Hubspot is how it is easy for me to organize all my important documents and notes What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

10/21/22

4.5 out of 5

"User Friendly and Efficient Experience for Sales"

What do you like best about HubSpot Sales Hub? I think the task feature and the reports dashboards are things that help me the most. Other than that, I think being able to send out sequences is a vital feature to have.

AU

Anonymous User

10/21/22

4.5 out of 5

"Great for a basic CRM and deal tracker"

What do you like best about HubSpot Sales Hub? It has all the basics you need to create and track prospects and opportunities. The documents feature is very nifty as you can track how long the recipient stayed on each page. I use the email templates and snippets to organize the evolution of my outreach messaging. Tasks is also quite useful and robust. And lastly, meetings takes care of needing a second option like calendly, and the round robin / group meeting scheduling links make it very ...

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LB

Love B

10/21/22

4.5 out of 5

"Hubspot for Great Revenue"

What do you like best about HubSpot Sales Hub? Hubspot helped a lot in helping me organize my deals, making it efficient to work on them. I tend to be forgetful so having them on a system like Hubspot is like super helpful. It makes me be on time for meetings, making sure all tasks for the day is done. On top of that, I'm able to prepare my sales strategy because it shows the current stage of each deal.

CR

Chris R

10/21/22

5 out of 5

"Hubspot really provides the complete solution for our CSM, marketing, lead generation & sales teams."

What do you like best about HubSpot Sales Hub? Hubspot integrations, lead-capturing, and reporting data are beneficial in growing our database, driving sales, and making effective business decisions. Having used the software for several years, I've been impressed with how the software has developed. We use hosting for our blog and automated marketing e-mails for our form responses, and I'm using Hubspot academy often. Not only to learn about the software but also how to become a better ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].