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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1731-1740 out of 3172

WS

William S

10/21/22

4 out of 5

"HubSpot is a great tool!"

What do you like best about HubSpot Sales Hub? Hubspot has been essential to our sales team! We love that we can build customized sales outreach sequences that send automated emails and keep us on top of our follow-ups!

HM

Helen M

10/21/22

4 out of 5

"Auto experience"

What do you like best about HubSpot Sales Hub? Can create emails quickly and efficiently, with lots of nice tools to personalise quickly too. Can create automated workflows and pipelines which helps improve processes. Task functions also great for keeping up with clients.

TE

Tiffany E

10/21/22

4.5 out of 5

"User friendly and streamlined processes"

What do you like best about HubSpot Sales Hub? Streamlined communication with customers. Easy to use and track engagement What do you dislike about HubSpot Sales Hub?

FS

FALURO S

10/21/22

4 out of 5

"My experience working with Hubspot"

What do you like best about HubSpot Sales Hub? Hubspot deal stages customization, it enable me to redesign opportunity stages to suit my company service. What do you dislike about HubSpot Sales Hub?

PP

Paola P

10/21/22

4 out of 5

"Keeping my best contacts organized"

What do you like best about HubSpot Sales Hub? I always struggled to keep my contacts updated and to track conversations and offer. HubSpot makes me sleep happy now 😊

AU

Anonymous User

10/21/22

4 out of 5

"HubSpot Experience"

What do you like best about HubSpot Sales Hub? La possibilità di tenere a portata di mano tutti i dati sui clienti, la possibilità di inviare email in modo automatico What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

10/21/22

4 out of 5

"For small businesses, start-ups and midsize organizations this is one of the best CRMs"

What do you like best about HubSpot Sales Hub? Hubspot offers multiple integrations, where you can easily combine your marketing strategy, to sales, to operations and send quotes directly through the CRM. The reminders, notifications, and automated tasks are a breeze to set-up.

TT

Tushar T

10/21/22

5 out of 5

"Great product!!"

What do you like best about HubSpot Sales Hub? great reporting and dashboards and the best crm What do you dislike about HubSpot Sales Hub?

GN

Gladys N

10/21/22

5 out of 5

"Magnificent! 10 start CRM"

What do you like best about HubSpot Sales Hub? HubSpot Sales Hub helped me build a strong pipeline and is now helping our business a lot as we're able to turn those leads into customers. I really love the feature where the app reminds me with my appointments for the day, it helps me organize my day ahead of time. Kudos and well-done, team! I highly recommend HubSpot Sales Hub for businesses out there.

KK

Kate K

10/21/22

5 out of 5

"An all-in-one intuitive solution"

What do you like best about HubSpot Sales Hub? I like that HubSpot is a solution that adapts to our organization – we're a small team, so we don't need some of the features that HubSpot offers, so whenever they suggest us to try something, it's a thoughtfully suggested feature that can make our processes better. Also, as a beginner in Sales, I love their learning hub.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].