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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1701-1710 out of 3172

AD

Aletha D

10/26/22

4.5 out of 5

"Trusted CRM for your business"

What do you like best about HubSpot Sales Hub? Hubspot helps us to store data from our customers and ensure that all data that was input are accurate and the terms of HubSpot are all understandable even for a beginner

OV

Olga Velez

10/26/22

3 out of 5

Cutting and pasting text from Word

When cutting and pasting text from word, HubSpot does not retain the formatting, which makes very time-consuming the process of creating the newsletter.

PM

Priyank M

10/26/22

3.5 out of 5

"Hubspot Sales Hub"

What do you like best about HubSpot Sales Hub? All the data is managed in a particular way and can be adjusted accordingly What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

10/26/22

5 out of 5

"Helps Increase Sales efficiency and Revenue"

What do you like best about HubSpot Sales Hub? Very straightforward but, at the same time, very elaborate. You can start with basic information or you can go all the way and add as much information as you want to make the sales a success

JT

John T

10/26/22

4 out of 5

"Its user friendly and easy to understand"

What do you like best about HubSpot Sales Hub? The panel system. All details are separated by categories What do you dislike about HubSpot Sales Hub?

CH

Cynthia H

10/25/22

5 out of 5

"Best CRM out there !"

What do you like best about HubSpot Sales Hub? its simple and user-friendly, straightforward style. We integrate it with all of our tech stack and love that everything is connected!

JI

Jessica Irish D

10/25/22

5 out of 5

"Its amazing how hubspot really help with our company right now and it is really super easy to use"

What do you like best about HubSpot Sales Hub? The most helpful in the hubspot is it has the ability to record all the messages from the gmail and record it What do you dislike about HubSpot Sales Hub?

SA

Sabra A

10/25/22

5 out of 5

"One Stop Shop for My Tasks"

What do you like best about HubSpot Sales Hub? I love having one place to customize the contact or company properties on the left-hand side -- what is most important to me can be set and then consistently viewed. Customizing my tasks by queue has been the most helpful, in addition to customizing my notifications to alert me promptly for what I need to pay attention to. It's a great tool for any and every sales development rep.

A

Arshiya

10/24/22

5 out of 5

"Wonderful"

What do you like best about HubSpot Sales Hub? You can check all the information of a contact, track all the previous calls and mails activity or their current status. Very easy to use and check all the information

IB

Iris B

10/24/22

5 out of 5

"Aesthetically Pleasing"

What do you like best about HubSpot Sales Hub? I can keep everything clean and organized. I can put all types of reminders to help me keep on track What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].