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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1661-1670 out of 3172

SD

Sarah D

11/18/22

4 out of 5

"I spend all day in HubSpot..."

What do you like best about HubSpot Sales Hub? Tracking sales rep leading and lagging indicators What do you dislike about HubSpot Sales Hub?

VG

victor g

11/18/22

4 out of 5

"Filters Not that Good"

What do you like best about HubSpot Sales Hub? It is user friendly and along with that the reports are very much interactive and on target the sorting of the deals is very much helpful so we can work on each stage of deals properly.

AP

Abinash P

11/18/22

4 out of 5

"One of the best CRMs I have worked with."

What do you like best about HubSpot Sales Hub? The speed. Everything is so much faster. The entire CRM loads almost instantly and any changes are immediately implemented. At par with competition but better in most ways.

DM

Danielle M

11/18/22

4.5 out of 5

"Easy to navigate and keeps track of unresolved issues/responses"

What do you like best about HubSpot Sales Hub? HubSpot helps to manage emails received and responses with the information at your fingertips. It allows anyone with access to be aware of employee and customer responses.

AU

Anonymous User

11/18/22

4.5 out of 5

"Flexible setup, simple + aesthetic UI, flexible (but somewhat limited) reporting."

What do you like best about HubSpot Sales Hub? Integrates well with other systems, easy to set up automations. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

11/18/22

4.5 out of 5

"Hubspot's Competitive Advantage"

What do you like best about HubSpot Sales Hub? Hubspot has allowed me to connect with individuals who are like-minded and allowed me to build my business. It's ability to sort through deals and create an effective way of conducting my business has helped me immensely. The interface is extremely user-friendly and has been invaluable as a resource.

BD

Brent D

11/17/22

4 out of 5

"helps organize my day and shows all the info i need to see easily"

What do you like best about HubSpot Sales Hub? tasks page is customizable and editing the pages to best fit my work habits makes my day flow better between the tasks / to dolist

AU

Anonymous User

11/17/22

5 out of 5

"Love it"

What do you like best about HubSpot Sales Hub? I like that I can insert contact notes, do follow up questions and then set up reminders What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

11/16/22

5 out of 5

"Top Notch support and service| Easy accessibility to all modules| Insightful dashboards"

What do you like best about HubSpot Sales Hub? Hubspot allows me to find what I'm looking for quickly and easily. I can get contact info, recorded calls, emails, and texts. I love knowing how my day will go before it even starts. It gives me task reminders, pop-up notifications, and more for me to track my day and week!

EH

Elías H

11/14/22

5 out of 5

Hubspot Support Experience

I've been a user of HS for 3 years now. So far I have no complains, it's flexible, it's complete and it takes into account its users feedback for further development. Thanks HS team! :)

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].