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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1651-1660 out of 3172

WF

Wesley F

11/18/22

4 out of 5

"Easy and fun to use"

What do you like best about HubSpot Sales Hub? The ability to track all of my communication makes it very easy to drive sales. What do you dislike about HubSpot Sales Hub?

AF

Adan F

11/18/22

4 out of 5

"Easy to use tools for fast workflow"

What do you like best about HubSpot Sales Hub? I like the fact that I can change dispositions for my leads and that I can see which ones are worth pursuing. I can filter out my contacts and know that who I am calling will be worth my time and the company's!

JP

Jennifer P

11/18/22

4 out of 5

"Great for running cadences, easy to use!"

What do you like best about HubSpot Sales Hub? I love that it is easy to use and allowes me to filter and organize my data for the best sales approach. What do you dislike about HubSpot Sales Hub?

KS

Karan S

11/18/22

4 out of 5

"My HubSpot Experience at The Knowledge Academy"

What do you like best about HubSpot Sales Hub? I have been using Hubspot for our Sales & Customer Support teams at The Knowledge Academy. The experience so far has been good. It is quite user friendly compared to some of the other well known CRM players out there. It has all the required features & options required by us and has helped boost productivity immensely. Integrations with other softwares were also quite seemless. I would recomment it to any large business looking for a good CRM. ...

Read more

AU

Anonymous User

11/18/22

4 out of 5

"Good"

What do you like best about HubSpot Sales Hub? It is well organized and lets me stay on track with my daily tasks and goals. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

11/18/22

4 out of 5

"Alround good, would recommend for organizing"

What do you like best about HubSpot Sales Hub? Helps me organize my task and deal pipe. What do you dislike about HubSpot Sales Hub?

AA

Alex A

11/18/22

4 out of 5

"Easy to organize"

What do you like best about HubSpot Sales Hub? I appreciate the ease of use that Hubspot provides in vetting, organizing, and creating task lists for me and my team. Assigning contacts to other team members is easy.

AU

Anonymous User

11/18/22

4 out of 5

"Great Sales Tool for Tracking and Outreach"

What do you like best about HubSpot Sales Hub? Comprehensive lists and tracking makes it a very good tool. What do you dislike about HubSpot Sales Hub?

BD

Bree D

11/18/22

4 out of 5

"HubSpot has made managing the business of my company a lot more seamless and efficient"

What do you like best about HubSpot Sales Hub? I really appreciate the ability of creating workflows to automate some of the work that i do day-to-day. I also really like the knowledge base feature which makes sharing company information both internally and externally alot more organized and efficient.

DT

Denise T

11/18/22

4 out of 5

"Good system but has some flaws"

What do you like best about HubSpot Sales Hub? reminders, email tracking, integration with other systems What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].