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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1651-1660 out of 3172

WF

Wesley F

11/18/22

4 out of 5

"Easy and fun to use"

What do you like best about HubSpot Sales Hub? The ability to track all of my communication makes it very easy to drive sales. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

11/18/22

2.5 out of 5

"Good for some things, horrible for others."

What do you like best about HubSpot Sales Hub? The ability to visualize where things are in process. What do you dislike about HubSpot Sales Hub?

CR

Chandler R

11/18/22

5 out of 5

"Great Organizational Tool!"

What do you like best about HubSpot Sales Hub? Organization of your leads for easy tracking of past and future activity. What do you dislike about HubSpot Sales Hub?

TH

Tessa H

11/18/22

5 out of 5

"Amazing CRM Experience"

What do you like best about HubSpot Sales Hub? Hubspot is very user-friendly. Highly customizable to each company's needs. I have used it across several verticals and was equally as impressed with each use.

HC

Hashim C

11/18/22

5 out of 5

"Slick, smooth and makes selling a piece of cake"

What do you like best about HubSpot Sales Hub? Dashboard view for deals, notes, tagging, correspondence tracking What do you dislike about HubSpot Sales Hub?

AB

Adam B

11/18/22

5 out of 5

"HubSpot_ A Great Sales Tool"

What do you like best about HubSpot Sales Hub? Being able to creat relevant lists for e-shots What do you dislike about HubSpot Sales Hub?

FJ

Fatima J

11/18/22

5 out of 5

"Super useful CRM tool"

What do you like best about HubSpot Sales Hub? I like the user friendly and didactic platform that allows to make your job more organized, visual and faster What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

11/18/22

5 out of 5

"It has great visibility when working on multiple projects so you can't forget about them"

What do you like best about HubSpot Sales Hub? Keeping track of orders between multiple different departments all in one thread What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

11/18/22

5 out of 5

"It is user friendly. Relatively easy to use1"

What do you like best about HubSpot Sales Hub? That it is user-friendly and easy to use What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

11/18/22

5 out of 5

"Easy User Experience"

What do you like best about HubSpot Sales Hub? I love the variety of filters there is acess to. I am able to quickly filter through contact and find the ones that are the best fit with great ease. It has improved my process greatly.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].