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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1641-1650 out of 3172

AU

Anonymous User

11/18/22

5 out of 5

"Easy User Experience"

What do you like best about HubSpot Sales Hub? I love the variety of filters there is acess to. I am able to quickly filter through contact and find the ones that are the best fit with great ease. It has improved my process greatly.

AU

Anonymous User

11/18/22

5 out of 5

"Polished CRM with lots of great features"

What do you like best about HubSpot Sales Hub? It's a great all-in-one platform for marketing, sales, and customer support, all in one place. Great tools for automations, workflows, great templates for emails, and I like the integration with Google Chrome/Gmail.

AU

Anonymous User

11/18/22

2.5 out of 5

"Good for some things, horrible for others."

What do you like best about HubSpot Sales Hub? The ability to visualize where things are in process. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

11/18/22

5 out of 5

"It is user friendly. Relatively easy to use1"

What do you like best about HubSpot Sales Hub? That it is user-friendly and easy to use What do you dislike about HubSpot Sales Hub?

TH

Tessa H

11/18/22

5 out of 5

"Amazing CRM Experience"

What do you like best about HubSpot Sales Hub? Hubspot is very user-friendly. Highly customizable to each company's needs. I have used it across several verticals and was equally as impressed with each use.

AJ

Ariel J

11/18/22

5 out of 5

"Excelente experience and Data"

What do you like best about HubSpot Sales Hub? The reports to know the health of my clients What do you dislike about HubSpot Sales Hub?

NH

Nicholas H

11/18/22

5 out of 5

"Easiest CRM in town"

What do you like best about HubSpot Sales Hub? I'm really into how convenient the reporting is. As well as how the whole platform is super easy to use. What do you dislike about HubSpot Sales Hub?

SH

Scott H

11/18/22

5 out of 5

"Power Toll for Prospecting"

What do you like best about HubSpot Sales Hub? Ease of use and task function add to my productivity What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

11/18/22

5 out of 5

"Hashem Great Review"

What do you like best about HubSpot Sales Hub? Its so smooth, i feel like Hubspot is the easiest CRM to use What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

11/18/22

5 out of 5

"Great Platform and very Intuitive!"

What do you like best about HubSpot Sales Hub? It's a very intuitive platform. I love the forecasting tool and how easy the automation tools are. I also like how ROI is measured with Google Ads

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].