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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1631-1640 out of 3172

PU

Pablo U

11/21/22

3.5 out of 5

"It is a great tool, but still have many limitations that doesn't make sense and product is not updat"

What do you like best about HubSpot Sales Hub? I think that for the Sales Rep HS is fantastic, it is easy to handle the pipelines, and Tasks are an incredible tool that, using it wisely, can benefit the speed and continuity of the process.

JM

Joel M

11/20/22

4.5 out of 5

"Hubspot delivers on some many levels"

What do you like best about HubSpot Sales Hub? For any non-enterprise organization Hubspot provides a clear, easy-to-use CRM with beefy add ons. Having worked with several other solutions, including Salesforce, I like the filtering capabilities for focusing on high-priority tasks, task management features, and integrations.

JH

Jude H

11/19/22

4.5 out of 5

"Great for staying organized and being efficient"

What do you like best about HubSpot Sales Hub? What is best to me is the way my contacts can easily be organized. I am able to quickly create tasks and put the date which they need to be done. I like how theirs is so much information but the platform makes it easy to search through. What is hard for me to use is the associations and the deals tab. Overall experience with the software is absolutely fantastic. I really don't have many complaints.

DM

Danielle M

11/18/22

4.5 out of 5

"Easy to navigate and keeps track of unresolved issues/responses"

What do you like best about HubSpot Sales Hub? HubSpot helps to manage emails received and responses with the information at your fingertips. It allows anyone with access to be aware of employee and customer responses.

AU

Anonymous User

11/18/22

4.5 out of 5

"Hubspot's Competitive Advantage"

What do you like best about HubSpot Sales Hub? Hubspot has allowed me to connect with individuals who are like-minded and allowed me to build my business. It's ability to sort through deals and create an effective way of conducting my business has helped me immensely. The interface is extremely user-friendly and has been invaluable as a resource.

NH

Nicholas H

11/18/22

5 out of 5

"Easiest CRM in town"

What do you like best about HubSpot Sales Hub? I'm really into how convenient the reporting is. As well as how the whole platform is super easy to use. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

11/18/22

4.5 out of 5

"Flexible setup, simple + aesthetic UI, flexible (but somewhat limited) reporting."

What do you like best about HubSpot Sales Hub? Integrates well with other systems, easy to set up automations. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

11/18/22

5 out of 5

"Been 5 months of wishing I had this product for 5 years"

What do you like best about HubSpot Sales Hub? Really strong interconnectivity with your team. There is clean tracking of notes and pertinent details for each company, but also each client within that company.

AA

Alex A

11/18/22

4 out of 5

"Easy to organize"

What do you like best about HubSpot Sales Hub? I appreciate the ease of use that Hubspot provides in vetting, organizing, and creating task lists for me and my team. Assigning contacts to other team members is easy.

AU

Anonymous User

11/18/22

4 out of 5

"Alround good, would recommend for organizing"

What do you like best about HubSpot Sales Hub? Helps me organize my task and deal pipe. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].