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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1631-1640 out of 3172

PU

Pablo U

11/21/22

3.5 out of 5

"It is a great tool, but still have many limitations that doesn't make sense and product is not updat"

What do you like best about HubSpot Sales Hub? I think that for the Sales Rep HS is fantastic, it is easy to handle the pipelines, and Tasks are an incredible tool that, using it wisely, can benefit the speed and continuity of the process.

JM

Joel M

11/20/22

4.5 out of 5

"Hubspot delivers on some many levels"

What do you like best about HubSpot Sales Hub? For any non-enterprise organization Hubspot provides a clear, easy-to-use CRM with beefy add ons. Having worked with several other solutions, including Salesforce, I like the filtering capabilities for focusing on high-priority tasks, task management features, and integrations.

JH

Jude H

11/19/22

4.5 out of 5

"Great for staying organized and being efficient"

What do you like best about HubSpot Sales Hub? What is best to me is the way my contacts can easily be organized. I am able to quickly create tasks and put the date which they need to be done. I like how theirs is so much information but the platform makes it easy to search through. What is hard for me to use is the associations and the deals tab. Overall experience with the software is absolutely fantastic. I really don't have many complaints.

FJ

Fatima J

11/18/22

5 out of 5

"Super useful CRM tool"

What do you like best about HubSpot Sales Hub? I like the user friendly and didactic platform that allows to make your job more organized, visual and faster What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

11/18/22

5 out of 5

"I came form Zendesk to Hubspot and it is amazing how different it helpful the tool is"

What do you like best about HubSpot Sales Hub? the filters and how everything is set. I like to have different panels to work with, like deals, calls, contacts, etc. What do you dislike about HubSpot Sales Hub?

CR

Chandler R

11/18/22

5 out of 5

"Great Organizational Tool!"

What do you like best about HubSpot Sales Hub? Organization of your leads for easy tracking of past and future activity. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

11/18/22

5 out of 5

"Been 5 months of wishing I had this product for 5 years"

What do you like best about HubSpot Sales Hub? Really strong interconnectivity with your team. There is clean tracking of notes and pertinent details for each company, but also each client within that company.

HC

Hashim C

11/18/22

5 out of 5

"Slick, smooth and makes selling a piece of cake"

What do you like best about HubSpot Sales Hub? Dashboard view for deals, notes, tagging, correspondence tracking What do you dislike about HubSpot Sales Hub?

AB

Adam B

11/18/22

5 out of 5

"HubSpot_ A Great Sales Tool"

What do you like best about HubSpot Sales Hub? Being able to creat relevant lists for e-shots What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

11/18/22

5 out of 5

"It has great visibility when working on multiple projects so you can't forget about them"

What do you like best about HubSpot Sales Hub? Keeping track of orders between multiple different departments all in one thread What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].