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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1621-1630 out of 3172

A

Anonymous

11/28/22

1 out of 5

We trialled the free package - bad decision

We trialled the free package. On the face of it, it looks good. Easy to pick up and it automatically fills in info about potential customer profiles etc. However, it does not save info inputted for more than one user. So crucial facts such as sales visit info cannot be fed to a colleague taking on follow-up. In addition, timed tasks which you set reminders for do not 'ping' up nor even remain past the time they were set for. No, I won't be buying their paid-for version as the free version ...

Read more

RM

Raimonda M

11/27/22

4.5 out of 5

"Makes my job easier"

What do you like best about HubSpot Sales Hub? It let's me organise my day and search for information I need. It integrantes with other tools I use and reduces time spent on manual tasks

RB

Rishikkesh B

11/27/22

4 out of 5

"All your Sales tools in one"

What do you like best about HubSpot Sales Hub? I loved the contact list of potential clients integrated into the email threads. Emails can be tracked if they were opened or a follow up is needed. I haven't used a lot of sales softwares but Hubspot satisfied my needs

AU

Anonymous User

11/22/22

3.5 out of 5

"Solid experience"

What do you like best about HubSpot Sales Hub? Used hubspot a few different places, easy enough to admin and set up, no major gaps What do you dislike about HubSpot Sales Hub?

QG

Quentin G

11/22/22

4 out of 5

"Market Researcher User"

What do you like best about HubSpot Sales Hub? Really easy to use, a complete software where you can follow all your work. An easy way to communicate with your colleagues if there are problems. Easy to look at some old work from old colleagues, even if there are not anymore im the company.

RL

Ruby L

11/21/22

3.5 out of 5

"Hubspot organization"

What do you like best about HubSpot Sales Hub? I love the stages where I can put the cases I am working on and beign able to know exactly where I stopped with one due to the different locations. The checklists also help me be aware of what needs to be completed before passing the case to a new stage.

KS

Kushel S

11/21/22

4 out of 5

"Hubspot is more than just a CRM, it is a software to grow your small business into a gigantic one"

What do you like best about HubSpot Sales Hub? The feature it provides for every aspect and moreover the free tutorials so that anyone can learn HubSpot from best teachers without paying anything

AU

Anonymous User

11/21/22

4 out of 5

"HHubspot for mkt and sales"

What do you like best about HubSpot Sales Hub? Hubspot provides us with a precise and, at the same time, flexible tags and structure that let us categorize our leads and customers as well as to define our marketing and sales campaigns. New features make navigation easier.

DM

Delfino M

11/21/22

5 out of 5

"Overwhelmingingly Useful"

What do you like best about HubSpot Sales Hub? Keeps you organized, allows you to plan out your activity and track it on a daily basis. What do you dislike about HubSpot Sales Hub?

TT

Tunahan Tolga Y

11/21/22

4.5 out of 5

"The best Sales CRM"

What do you like best about HubSpot Sales Hub? UI is the best, usage is easy. I really like the product because it gives me everything for the sales report. I have been using it 5 years and I am seeing improvement.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].