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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1591-1600 out of 3172

JO

Jacob O

12/14/22

5 out of 5

"The most powerful all-in-one CRM and Marketing solution!"

What do you like best about HubSpot Sales Hub? HubSpot Sales Hub has a super intuitive, easy interface that fosters quick user adoption and commitment. No matter your current sales process, there's a way to translate it into HubSpot and likely upgrade it in the process.

DM

Dan M

12/14/22

5 out of 5

"Powerful and scalable CRM without needless complications"

What do you like best about HubSpot Sales Hub? I love how brilliant engineers built HubSpot for average users like me. It's user-friendly and gives me what I need to manage my contacts, communicate effectively, and never let the human behind the contact record fall through the cracks.

JO

Jacob O

12/14/22

5 out of 5

"The most powerful all-in-one CRM and Marketing solution!"

What do you like best about HubSpot Sales Hub? HubSpot Sales Hub has a super intuitive, easy interface that fosters quick user adoption and commitment. No matter your current sales process, there's a way to translate it into HubSpot and likely upgrade it in the process.

DM

Dan M

12/14/22

5 out of 5

"Powerful and scalable CRM without needless complications"

What do you like best about HubSpot Sales Hub? I love how brilliant engineers built HubSpot for average users like me. It's user-friendly and gives me what I need to manage my contacts, communicate effectively, and never let the human behind the contact record fall through the cracks.

JR

Jayson R

12/13/22

5 out of 5

"Super user friendly."

What do you like best about HubSpot Sales Hub? Easy to set take with reminders to make you get the job done. What do you dislike about HubSpot Sales Hub?

JR

Jayson R

12/13/22

5 out of 5

"Super user friendly."

What do you like best about HubSpot Sales Hub? Easy to set take with reminders to make you get the job done. What do you dislike about HubSpot Sales Hub?

AG

Andres Gómez rodriguez

12/11/22

1 out of 5

Horrible experience

Horrible experience, they asked 600 euros for a couple of addons. Then when you try to cancel the free plan, is like a night mare. Avoid at all costs.

SK

Sanchit K

12/08/22

5 out of 5

"Reliable and effective tool for communication!"

What do you like best about HubSpot Sales Hub? My organization was able to use Hubspot to design new sales funnels, increase, communication, and determine the best approach to communicate with our clients. It provides us with a wealth of information, not only about potential clients but also about our own internal procedures. Hubspot's most useful features are its lead management and ticketing system.

AU

Anonymous User

12/08/22

0.5 out of 5

"Predatory cancellation practices"

What do you like best about HubSpot Sales Hub? It is a pretty good CRM for sales purposes. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

12/08/22

0.5 out of 5

"Predatory cancellation practices"

What do you like best about HubSpot Sales Hub? It is a pretty good CRM for sales purposes. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].