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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1581-1590 out of 3172

CJ

Chloé J

12/20/22

5 out of 5

"Gérer efficacement les ventes"

What do you like best about HubSpot Sales Hub? Le plus pertinent, c'est l'intégration. On peut aisement associé nos documents aux transactions ce qui permet d'être efficace et se retrouver facilement

CJ

Chloé J

12/20/22

5 out of 5

"Gérer efficacement les ventes"

What do you like best about HubSpot Sales Hub? Le plus pertinent, c'est l'intégration. On peut aisement associé nos documents aux transactions ce qui permet d'être efficace et se retrouver facilement

JS

Julia S

12/20/22

4 out of 5

"Free tool for small and medium business"

What do you like best about HubSpot Sales Hub? Awesome to catalog leads and deals, organize the pipeline, and overall a really solid CRM What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

12/19/22

2.5 out of 5

"Great platform for user"

What do you like best about HubSpot Sales Hub? Integrating information on every borrower's details efficiently places all information view easily. It is far beyond any other CRM I have used and by far exceeds the rest.

CD

Christopher D'Arcy

12/18/22

2 out of 5

I was promised by the sales rep that I…

I was promised by the sales rep that I could use aliased emails with the product. Instead I found that I could not use my aliased email because a bug in their system does not allow for integrating an aliased email when you use the aliased email to register with the service. Support was completely unhelpful, and I am now 12 HOURS deep into trying to find a workaround by migrating my whole organizations email server.

EH

Eric Hodgson

12/18/22

1 out of 5

Support from the Dark Ages

For a supposed Leading Company they are in the dark ages with their customer support and problem-solving. They simply could not give a hoot. They don't even have a complaints department! Trust gone. Certainly will not be recommending them, quite the contrary.

SD

S Davies

12/18/22

1 out of 5

Unclear and aggressive pricing

Very unclear pricing. Always a reason to charge more than the advertised price. I had hoped to try the software for a month and without my knowledge, I am now tied into an annual contract. Avoid!

BS

Benedict Sykes

12/18/22

2 out of 5

Not a very well thought out system, just interested in money

We had the paid service, phone interface was good. What made us cancel was the fact you could not download your data, complete with notes and then reupload it. Also if we wanted more than 500 minutes we had to pay an extra £3400 per annum Support is not much better if you pay by the way

KF

Kaden F

12/16/22

5 out of 5

"Easy to use"

What do you like best about HubSpot Sales Hub? It's easy to use and very handy. I like to know where I stand and how I can improve. What do you dislike about HubSpot Sales Hub?

KF

Kaden F

12/16/22

5 out of 5

"Easy to use"

What do you like best about HubSpot Sales Hub? It's easy to use and very handy. I like to know where I stand and how I can improve. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].