9.1
Spot Score
HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales and marketing efforts with ease.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot CRM Reviews & Ratings
Spotsaas Editor’s POV
HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more
HubSpot CRM pros and cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.
Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.
Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
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Showing 1561-1570 out of 3172
NS
Nic S
01/11/23
Awful service. Missing key features.
Difficult platform to use at times. Crazily expensive, they're not interested in small businesses at all - only enterprise customers. Hundreds if not thousands of threads with lots of comments about new features, Hubspot don't even ACKNOWLEDGE it. Glaring problems and omissions in the platform that they just don't care about. Moving away to Pipedrive this year and we can't wait to be rid of this horror. Missing basic stuff like the ability to mass-delete attachments instead of doing it ...
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JC
Jodi Crawford
01/11/23
Buyer beware, once you’ve crossed the contacts threshold the new price stays forever.
Software is great but if you’re a small business and you go over your contacts beware, that new price is yours for the rest of your contract. They aren’t very clear about that fact and will absolutely not help you and their Customer success reps are really dismissive. DO NOT sign a long term contract with them or you may get stuck with a heck of a bill and no way out.
CB
Cristian B
01/11/23
"Great tool, easy to use and stay organized."
What do you like best about HubSpot Sales Hub? Everything is laid out to make learning and managing your ongoing pipeline seamless. What do you dislike about HubSpot Sales Hub?
AU
Anonymous User
01/11/23
"Great product with well defined processes/flows"
What do you like best about HubSpot Sales Hub? Excellent Customer support. The product is self improving.
AS
Avinav S
01/06/23
"Organized, Quick, Fast paced, Efficient"
What do you like best about HubSpot Sales Hub? It is highly effective and efficient to manage leads and their status. Me and my colleagues can be on the same page and look at the conversations. This allows us to avoid any duplications.
T
THIELEN/DUANE
01/03/23
FRAUDULANT CHARGES...Stay Away From This Company!
Stay Away From This Company! A Lady that works independently for me set us up without my authority OR AUTHORIZATION on a free trial, somehow I've was paying $450/ month (never signed anything) and called to stop it with my bank, then I just caught I've been getting charged $450/ month for many months with no authority and just caught this. This company has NO CLUE how to treat people this is fraud taking money without authoriziations and I will be pressing CRIMINAL charges. Stay away ...
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JE
Jayne E
01/02/23
"Sales prospeting with Hubspot"
What do you like best about HubSpot Sales Hub? The ability to create a number of email workflows to prospect for new accounts over a larger territory What do you dislike about HubSpot Sales Hub?
JE
Jayne E
01/02/23
"Sales prospeting with Hubspot"
What do you like best about HubSpot Sales Hub? The ability to create a number of email workflows to prospect for new accounts over a larger territory What do you dislike about HubSpot Sales Hub?
D
Dev
12/31/22
4 stars (Free is limited - Paid is expensive
So where do I start? My experience with HubSpot is that it is actually a very good CRM however as some others have cited the pricing is a little bit High period also it seems to favor larger accounts rather than smaller ones but all around it is a reasonable CRM. I don't think I'll be continuing due to the price but I would recommend someone who has the budget for it. They also do have a free version which is what I'm currently using and it's pretty good but it seems rather limited as ...
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AC
Aranzazu C
12/29/22
"HubSpot is the best CRM out there!!"
What do you like best about HubSpot Sales Hub? It helps you keep everything organized, you have a lot of options and fields to make sure you're on top of your tasks. You can really focus on providing the customer service your clients deserve.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].