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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1551-1560 out of 3172

SM

SK Moore

01/18/23

5 out of 5

Impressed with Hubspot

I started using the HubSpot CRM and I'm very impressed. The user interface is very intuitive and easy to use. The features are very comprehensive and cover all the basics I need. The customer service has also been great! They have been very quick to respond to any inquiries I have had. I would highly recommend HubSpot CRM for anyone looking for an effective and reliable CRM solution.

NH

Nicole Honig

01/18/23

5 out of 5

Never Won't Use Hubspot...

Hubspot is awesome. Live chat is always super helpful. It's so user friendly and is nice having marketing and sales all in one platform

MB

Michelle Brittain

01/18/23

5 out of 5

Hubspot is an amazing CRM and marketing…

Hubspot is an amazing CRM and marketing tool! It is easy to use, intuitive, and works well.

AB

Ada B

01/18/23

4.5 out of 5

"All in one sales software"

What do you like best about HubSpot Sales Hub? The customization that a user can do to give it a more personalized look. Easy to use and very cost effective What do you dislike about HubSpot Sales Hub?

LJ

Lasina J

01/17/23

5 out of 5

"EXCELLENT, ALL-IN-ONE CRM!"

What do you like best about HubSpot Sales Hub? I like how we can manage everything in our sales pipeline all in one place, and it is quite simple to learn and use. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

01/17/23

4 out of 5

"Hubspot review"

What do you like best about HubSpot Sales Hub? I like the ease at which you can organise your tasks and set up the day ahead. I also like the tracking to feature so you can see your progress daily, weekly, monthly etc.

MC

Mark C

01/16/23

5 out of 5

"The best CRM there is"

What do you like best about HubSpot Sales Hub? I like how HubSpot helps our company organize everything we need, from sales, marketing, and customer account tracking to managing data and reporting.

AU

Anonymous User

01/14/23

4 out of 5

"Great platform if setup correctly!"

What do you like best about HubSpot Sales Hub? Intuitive UI/UX. Straight forward reporting and dashboard views. What do you dislike about HubSpot Sales Hub?

GK

Gus Kennedy

01/12/23

1 out of 5

Long and expensive contracts

If you're a small business don't use Hubspot without pausing to first consider CRMs that offer monthly contracts. We got tied into a 12 month deal, then I had to make some of our team redundant...they were long gone and I was still having to pay £1K a month to Hubspot. Just pick something with some more flexibility...

GO

Giovanni O

01/12/23

5 out of 5

"Optimize your whole sales operation by organizing every step on the road."

What do you like best about HubSpot Sales Hub? It helps you organize your team activities throughout the whole sales cadence, from marketing, presales, sales, cs and so on... It's accessible to any junior on CRM configuration to do basic things and prepare the base of the operation. Still, it can advance to more complex and extended configurations along with its user development, comprehension and process design. You can find lots of content online about how to do great things on HubSpot. ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].