9.1
SpotScore
HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons
Streamline your sales and marketing efforts with ease.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot CRM Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more
HubSpot CRM pros and cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Integrates with Google Suite and offers open APIs for tracking and productivity.
Contact and task management interface is accessible to non-technical users.
Customer service provides quick responses for most troubleshooting queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
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Showing 1551-1560 out of 3172
DM
Denis Morayta
01/18/23
Overall great
Overall great, hubspot helps do my job practically. However, there are opportunities for the CMS usability and friendliness that can be improved. That's why I'm rating 4/5
BP
Benjamin Peoples
01/18/23
HubSpot allows us to personalize and automate our campaigns
I have been my company's primary user of HubSpot's Marketing Hub Professional tier for more than five years. My experience has overall been very positive. The platform easily organizes published content for reporting and integrates publishing tools seamlessly with CRM records. Customer support is fast to respond, and very knowledgeable. Social media publishing tools have room to improve but have come a long way in a short time. The ability to set video settings before publishing, for ...
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AB
Ada B
01/18/23
"All in one sales software"
What do you like best about HubSpot Sales Hub? The customization that a user can do to give it a more personalized look. Easy to use and very cost effective What do you dislike about HubSpot Sales Hub?
AB
Ada B
01/18/23
"All in one sales software"
What do you like best about HubSpot Sales Hub? The customization that a user can do to give it a more personalized look. Easy to use and very cost effective What do you dislike about HubSpot Sales Hub?
AU
Anonymous User
01/17/23
"Hubspot review"
What do you like best about HubSpot Sales Hub? I like the ease at which you can organise your tasks and set up the day ahead. I also like the tracking to feature so you can see your progress daily, weekly, monthly etc.
LJ
Lasina J
01/17/23
"EXCELLENT, ALL-IN-ONE CRM!"
What do you like best about HubSpot Sales Hub? I like how we can manage everything in our sales pipeline all in one place, and it is quite simple to learn and use. What do you dislike about HubSpot Sales Hub?
MC
Mark C
01/16/23
"The best CRM there is"
What do you like best about HubSpot Sales Hub? I like how HubSpot helps our company organize everything we need, from sales, marketing, and customer account tracking to managing data and reporting.
AU
Anonymous User
01/14/23
"Great platform if setup correctly!"
What do you like best about HubSpot Sales Hub? Intuitive UI/UX. Straight forward reporting and dashboard views. What do you dislike about HubSpot Sales Hub?
GK
Gus Kennedy
01/12/23
Long and expensive contracts
If you're a small business don't use Hubspot without pausing to first consider CRMs that offer monthly contracts. We got tied into a 12 month deal, then I had to make some of our team redundant...they were long gone and I was still having to pay £1K a month to Hubspot. Just pick something with some more flexibility...
GO
Giovanni O
01/12/23
"Optimize your whole sales operation by organizing every step on the road."
What do you like best about HubSpot Sales Hub? It helps you organize your team activities throughout the whole sales cadence, from marketing, presales, sales, cs and so on... It's accessible to any junior on CRM configuration to do basic things and prepare the base of the operation. Still, it can advance to more complex and extended configurations along with its user development, comprehension and process design. You can find lots of content online about how to do great things on HubSpot. ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].