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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1541-1550 out of 3172

RL

Ray L

01/19/23

4.5 out of 5

"Hubspot is The Matrix -- but I'd like to stay please!"

What do you like best about HubSpot Sales Hub? Hubspot integrates everything I need to process 25 leads a day. The fewer programs I have to use the better. But integrations such as with DialPad really lighten the workload.

AN

Alan N

01/19/23

4.5 out of 5

"have only been using for a couple of months.......still learning"

What do you like best about HubSpot Sales Hub? I like how seamlessy it works with Google. What do you dislike about HubSpot Sales Hub?

RK

Roseline K

01/19/23

4.5 out of 5

"Great tool"

What do you like best about HubSpot Sales Hub? The Meetings Tool and Analytics Tool. Being able to access all my meetings and even create new customized meetings is something I enjoy doing and using in Hubspot.

KC

Kevin C

01/19/23

5 out of 5

"Seamless and Easy"

What do you like best about HubSpot Sales Hub? The most helpful thing about Hubspot is user firendly inteface. Hubspot makes it veryeasy to find what you need at the click of a button. Hubspot makes it simple to find the deals you are looking for and aalso merge deals together.

RW

Robbie W

01/19/23

5 out of 5

"A must have for B2B"

What do you like best about HubSpot Sales Hub? Hubspot is by far the best CRM I have used. It's intuitive enough to figure out on your own unlike sales force. It integrates with just about everything you could think of. On the sales side of things it's an absolute necessity and I love how my AEs can pick it up and start using it right away as its easy to learn. I also love how feature rich hubspot is and even though it's easy to use it doesn't sacrifice or mean it has less capabilities as ...

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SB

Scott B

01/19/23

5 out of 5

"Love SalesHub!"

What do you like best about HubSpot Sales Hub? We are a high volume, transactional inbound sales organization that depends on leads booking meetings directly on our calendars - SalesHub makes it incredibly smooth to do and since we've switched from another CRM we are getting 20% more meetings!

AB

Ada B

01/18/23

4.5 out of 5

"All in one sales software"

What do you like best about HubSpot Sales Hub? The customization that a user can do to give it a more personalized look. Easy to use and very cost effective What do you dislike about HubSpot Sales Hub?

DM

Denis Morayta

01/18/23

4 out of 5

Overall great

Overall great, hubspot helps do my job practically. However, there are opportunities for the CMS usability and friendliness that can be improved. That's why I'm rating 4/5

BP

Benjamin Peoples

01/18/23

4 out of 5

HubSpot allows us to personalize and automate our campaigns

I have been my company's primary user of HubSpot's Marketing Hub Professional tier for more than five years. My experience has overall been very positive. The platform easily organizes published content for reporting and integrates publishing tools seamlessly with CRM records. Customer support is fast to respond, and very knowledgeable. Social media publishing tools have room to improve but have come a long way in a short time. The ability to set video settings before publishing, for ...

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MH

Meg Hodgson

01/18/23

5 out of 5

Hubspot legends

Hubspot legends! This CRM is a dream to use across multiple functions within the business. Great reporting functions. If anything is unclear their support team or knowledge base are wonderful assets.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].