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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1531-1540 out of 3172

AU

Anonymous User

01/19/23

4.5 out of 5

"Very Good Experience"

What do you like best about HubSpot Sales Hub? They include all of the tools necessary to prospect and attract potential accounts. The tools themselves are easy to use and Hubspot in general is easy to navigate

AU

Anonymous User

01/19/23

4.5 out of 5

"Great Tool!"

What do you like best about HubSpot Sales Hub? I love how I can track emails to and from clients, schedule tasks to remind me to follow up or schedule meetings, and seamlessly use templates and insert documents when emailing clients.

SW

Simon W

01/19/23

4.5 out of 5

"Great B2C sales CRM"

What do you like best about HubSpot Sales Hub? User friendly, Mass marketing, automation What do you dislike about HubSpot Sales Hub?

RW

Rachel W

01/19/23

4.5 out of 5

"Very useful CRM"

What do you like best about HubSpot Sales Hub? the interface is incredibly user friendly and provides great consumer insights that allows you convert leads into sales in a seamless manner. it is our preferred method of communication.

NA

Natalie A

01/19/23

4.5 out of 5

"Organizational Dream"

What do you like best about HubSpot Sales Hub? It makes staying organized so easy. You can find old emails and related threads much easier than digging through a traditional email inbox. The ability to jump into other's tickets when they're OOO is amazing.

MK

Matt K

01/19/23

4.5 out of 5

"It lays out my pipeline nicely, also easy to use vs something like Salesforce"

What do you like best about HubSpot Sales Hub? Layout of businesses and contacts. Also clickable websites and links. Looking back on old emails and communication with prospects.

AU

Anonymous User

01/19/23

4.5 out of 5

"Great CRM Platform for small-mid sized businesses!"

What do you like best about HubSpot Sales Hub? The Hubspot Sales Hub is a simple yet effective tool to manage your customers, deals, and pipeline in one location! I love how easy and intuitive it is to use - whether it's to track my deals or forecast the sales booking, all of the tools needed are available. It's so simple to customize everything as well. You can edit the various properties, fields, and layout on the various pages to your liking.

AU

Anonymous User

01/19/23

4.5 out of 5

"Hubspot templates are a fast and effective for outreach, follow up and scheduling meetings."

What do you like best about HubSpot Sales Hub? Templates, tasks, calls, and scheduling improve sales reps' efficiency. What do you dislike about HubSpot Sales Hub?

MR

Max R

01/19/23

4.5 out of 5

"Fast integration and great metrics"

What do you like best about HubSpot Sales Hub? Integration with other applications our firm uses. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

01/19/23

4.5 out of 5

"Experience has been very good."

What do you like best about HubSpot Sales Hub? Call feature through HubSpot is very helopful. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].