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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1531-1540 out of 3172

DP

Dhiraj P

01/19/23

4.5 out of 5

"Makes sales folks life very easy"

What do you like best about HubSpot Sales Hub? The workflows have a lot of capabilities to automate most of the redundant tasks. It helps make the sales team's life a lot easier. UX is pretty smooth and lesser bugs. Highly reachable support team.

MK

Matt K

01/19/23

4.5 out of 5

"It lays out my pipeline nicely, also easy to use vs something like Salesforce"

What do you like best about HubSpot Sales Hub? Layout of businesses and contacts. Also clickable websites and links. Looking back on old emails and communication with prospects.

AN

Alan N

01/19/23

4.5 out of 5

"have only been using for a couple of months.......still learning"

What do you like best about HubSpot Sales Hub? I like how seamlessy it works with Google. What do you dislike about HubSpot Sales Hub?

RL

Ray L

01/19/23

4.5 out of 5

"Hubspot is The Matrix -- but I'd like to stay please!"

What do you like best about HubSpot Sales Hub? Hubspot integrates everything I need to process 25 leads a day. The fewer programs I have to use the better. But integrations such as with DialPad really lighten the workload.

AU

Anonymous User

01/19/23

4.5 out of 5

"Experience has been very good."

What do you like best about HubSpot Sales Hub? Call feature through HubSpot is very helopful. What do you dislike about HubSpot Sales Hub?

MR

Max R

01/19/23

4.5 out of 5

"Fast integration and great metrics"

What do you like best about HubSpot Sales Hub? Integration with other applications our firm uses. What do you dislike about HubSpot Sales Hub?

TM

Thom M

01/19/23

4.5 out of 5

"Hubspot Sales Hub...improved my golf game!"

What do you like best about HubSpot Sales Hub? The HubSpot Sales Hub streamlines my sales process, allowing me to spend more time on the golf course. This has led to an improvement in my game. The platform's ability to connect emails, organize contact data, schedule follow-up meetings, and make notes has saved me a significant amount of time. The use of filters and the ability to quickly recall specific data has been essential in reducing my sales cycle. While the cost of using HubSpot has ...

Read more

AU

Anonymous User

01/19/23

4.5 out of 5

"Hubspot templates are a fast and effective for outreach, follow up and scheduling meetings."

What do you like best about HubSpot Sales Hub? Templates, tasks, calls, and scheduling improve sales reps' efficiency. What do you dislike about HubSpot Sales Hub?

JL

Joe L

01/19/23

4 out of 5

"Head of Client Care for a physical therapy and fitness company"

What do you like best about HubSpot Sales Hub? The most helpful part of the sales of hubspot is the organization that it offers and as well as the ability to collect data. Organizing the leads results in increased conversion and the data collection allows us to make decisions on what works.

AU

Anonymous User

01/19/23

4.5 out of 5

"Great CRM Platform for small-mid sized businesses!"

What do you like best about HubSpot Sales Hub? The Hubspot Sales Hub is a simple yet effective tool to manage your customers, deals, and pipeline in one location! I love how easy and intuitive it is to use - whether it's to track my deals or forecast the sales booking, all of the tools needed are available. It's so simple to customize everything as well. You can edit the various properties, fields, and layout on the various pages to your liking.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].