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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1521-1530 out of 3172

AU

Anonymous User

01/19/23

3.5 out of 5

"Great tool for sales management but some limitations with reporting"

What do you like best about HubSpot Sales Hub? Tasks/ease of use - really like the task list so I know what's needed to be completed on a daily basis What do you dislike about HubSpot Sales Hub?

PM

Pablo M

01/19/23

4.5 out of 5

"A complete CRM solution"

What do you like best about HubSpot Sales Hub? It's simplicity. The system is very easy to use and intuitive. I have no past experience using CRMs and Hubspot has been as easy as using any other web-based app.

AU

Anonymous User

01/19/23

4.5 out of 5

"HubSpot has been easy to learn and a valuable tool for our company."

What do you like best about HubSpot Sales Hub? HubSpot was easy to learn, everything you need is accessible, and I like how it connects to our Google calendar. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

01/19/23

4 out of 5

"Hubspot for BDRs"

What do you like best about HubSpot Sales Hub? I have found that the sequence feature in HubSpot allows me to deploy an outbound campaign seamlessly and track prospects effectively. Their deals pipeline feature is user-friendly and simple to interpret.

SW

Simon W

01/19/23

4.5 out of 5

"Great B2C sales CRM"

What do you like best about HubSpot Sales Hub? User friendly, Mass marketing, automation What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

01/19/23

4.5 out of 5

"Great Tool!"

What do you like best about HubSpot Sales Hub? I love how I can track emails to and from clients, schedule tasks to remind me to follow up or schedule meetings, and seamlessly use templates and insert documents when emailing clients.

AU

Anonymous User

01/19/23

4.5 out of 5

"Very Good Experience"

What do you like best about HubSpot Sales Hub? They include all of the tools necessary to prospect and attract potential accounts. The tools themselves are easy to use and Hubspot in general is easy to navigate

BG

Bruce G

01/19/23

4.5 out of 5

"Very Pleased"

What do you like best about HubSpot Sales Hub? The template feature is pretty good, helps create quick emails What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

01/19/23

4.5 out of 5

"Hubspot is the perfect CRM for our Company at our current Stage and their support is top notch"

What do you like best about HubSpot Sales Hub? As someone who is not a very technical person but who is also the primary admin for Hubspot at our company, I really appreciate how straightforward Hubspot is to use. That all being said, Hubspot's support team is truly amazing. Anytime I have a question or an inquiry, I get a response immediately and always am met with kindness, professionalism, and detailed responses which is very helpful. Hubspot is a great CRM for us at this moment. It's ...

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AH

Anthony H

01/19/23

4.5 out of 5

"Hubspot makes life easy"

What do you like best about HubSpot Sales Hub? Automations available and calendar sync to my outlook What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].