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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1501-1510 out of 3172

RG

Rachelle G

01/19/23

4 out of 5

"Hubspot is user friendly even for first time users"

What do you like best about HubSpot Sales Hub? Task reminders, pipelines, deals, the software interface What do you dislike about HubSpot Sales Hub?

SJ

Sahil J

01/19/23

4 out of 5

"One of the Cleanest CRM"

What do you like best about HubSpot Sales Hub? Best things : Ease of use,

JL

Joe L

01/19/23

4 out of 5

"Head of Client Care for a physical therapy and fitness company"

What do you like best about HubSpot Sales Hub? The most helpful part of the sales of hubspot is the organization that it offers and as well as the ability to collect data. Organizing the leads results in increased conversion and the data collection allows us to make decisions on what works.

SS

Samuel S

01/19/23

5 out of 5

"Most complete tool on the market!!"

What do you like best about HubSpot Sales Hub? Hubspot changes the dynamics of a team; the tool is straightforward to use and integrates very well with all our stack. It just makes life easier and with the simplicity to have as many customised dashboard for sales or leaders to track sales.

BN

Brian N

01/19/23

3 out of 5

"HubSpot Sales Hub"

What do you like best about HubSpot Sales Hub? I like how HubSpot shows the deal size and estimated close date for my prospects. It also highlights which prospects are associated with each deal I am working with.

NO

Nick O

01/19/23

3.5 out of 5

"I like HubSpot. The contact-centric set up is great."

What do you like best about HubSpot Sales Hub? The communication templates are the best part of HubSpot. I use that aspect of they system the most. It is easy to create, edit and send emails using templates.

AU

Anonymous User

01/19/23

3.5 out of 5

"Great tool for sales management but some limitations with reporting"

What do you like best about HubSpot Sales Hub? Tasks/ease of use - really like the task list so I know what's needed to be completed on a daily basis What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

01/19/23

4 out of 5

"Hubspot for BDRs"

What do you like best about HubSpot Sales Hub? I have found that the sequence feature in HubSpot allows me to deploy an outbound campaign seamlessly and track prospects effectively. Their deals pipeline feature is user-friendly and simple to interpret.

AU

Anonymous User

01/19/23

4 out of 5

"Great for any small to mid sized sales operation"

What do you like best about HubSpot Sales Hub? I like how simply the navigation is on Hubspot. I can easily add/import contacts, enroll them to an email sequence, and assign them to companies and deals. I've used salesforce in the past, and it's a great tool too, but I'm not partial to either software.

AU

Anonymous User

01/19/23

4 out of 5

"Great CRM Tool"

What do you like best about HubSpot Sales Hub? It organises my day for me (which is brilliant!) - I can safely set myself tasks to do later and be reassured that I won't forget about them, and quickly/easily get through my to do list which makes me a million times more productive.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].