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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1491-1500 out of 3172

BJ

Ben J

01/19/23

5 out of 5

"Awesome CRM Platform"

What do you like best about HubSpot Sales Hub? I love that Hubspot is a one-stop CRM framework. Great dashboards to track KPIs and activity across teams, valuable resources and templates, user-friendly interfacing, etc.

AU

Anonymous User

01/19/23

5 out of 5

"Fantastic"

What do you like best about HubSpot Sales Hub? having everything organised and everything tracked is excellent What do you dislike about HubSpot Sales Hub?

AM

Andrew M

01/19/23

5 out of 5

"WIN Reality Enterprise Sales"

What do you like best about HubSpot Sales Hub? Extremely easy to use and to track daily usage, sales funnel etc. Layout and ability to drag deals to different phases of the pipeline is a major plus!

KS

Kathryn S

01/19/23

5 out of 5

"Love this Hub"

What do you like best about HubSpot Sales Hub? I love the fact that all the clients information is in one location, also the fact that anything that is done is notated What do you dislike about HubSpot Sales Hub?

MP

Mitch P

01/19/23

5 out of 5

"Love Hubspot - always recommending Hubspot"

What do you like best about HubSpot Sales Hub? Deal management, sequenceces, workflows, automation and integrations. Plus Lead Scoring

CL

Cole L

01/19/23

5 out of 5

"HubSpot enables me to be more organized, efficient leading to personal and professional growth"

What do you like best about HubSpot Sales Hub? Tasking and sequences. Tasking helps keep myself organized on a daily basis and being able to send automated emails via sequencing method allows myself to get a lot done

MJ

Malisa J

01/19/23

5 out of 5

"The most valued tool in my office!"

What do you like best about HubSpot Sales Hub? Hubspot is super easy to use and very efficient! The ease of use is my number one priority because it makes the salespeople more apt to use it. Using it several times a day is mandatory as we need to stay on top of customers! It is the most valuable tool for my salespeople as well as myself!

AU

Anonymous User

01/19/23

5 out of 5

"VERY HELPFUL AND USEFUL AS A SLAE PROFESSIONAL"

What do you like best about HubSpot Sales Hub? REPORTING ALL MY DIFFERENT LEADS AND SORTING THROUGH MANY DIFFERENT VIEWS What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

01/19/23

4 out of 5

"Good tool, easy to configure and offers a lot of options for reports."

What do you like best about HubSpot Sales Hub? Dashboard function for the reports. Easy to configure. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

01/19/23

4 out of 5

"Easy to get start"

What do you like best about HubSpot Sales Hub? Hubspot is a user-friendly app, and it is pretty easy to get started, even for a new starter. I also found the academy function very handy and helpful. Will recommend it to others.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].