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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1471-1480 out of 3172

AU

Anonymous User

01/19/23

4.5 out of 5

"BDR/SDR's best friend"

What do you like best about HubSpot Sales Hub? Integration with other platforms is probably what makes HubSpot top of the class. Running smoothly with Apollo, LinkedIn and Salesforce is essential for reps that want to keep their activities running. Haven't faced any glitches when adding more contacts, recording calls and testing out sequences.

AU

Anonymous User

01/19/23

4.5 out of 5

"Hubspot is the perfect CRM for our Company at our current Stage and their support is top notch"

What do you like best about HubSpot Sales Hub? As someone who is not a very technical person but who is also the primary admin for Hubspot at our company, I really appreciate how straightforward Hubspot is to use. That all being said, Hubspot's support team is truly amazing. Anytime I have a question or an inquiry, I get a response immediately and always am met with kindness, professionalism, and detailed responses which is very helpful. Hubspot is a great CRM for us at this moment. It's ...

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AU

Anonymous User

01/19/23

4.5 out of 5

"Great site for day to day admin"

What do you like best about HubSpot Sales Hub? Being new to Hubspot, I found it very easy to find my way around. I love the task setting side of it - and the fact that I can get email updates daily, with all the tasks that need my attention for the day.

RL

Ran L

01/19/23

5 out of 5

"Very adavnced and very user friendly"

What do you like best about HubSpot Sales Hub? adavnced capabilites to the sale and very good interface What do you dislike about HubSpot Sales Hub?

PM

Pablo M

01/19/23

4.5 out of 5

"A complete CRM solution"

What do you like best about HubSpot Sales Hub? It's simplicity. The system is very easy to use and intuitive. I have no past experience using CRMs and Hubspot has been as easy as using any other web-based app.

FT

Farid T

01/19/23

5 out of 5

"Documents, templates, tasks and meeting tools made the difference in my consulting business."

What do you like best about HubSpot Sales Hub? Templates save valuable time. Sales reps can focus on core activities. Meeting tool reminder features get more booking with my prospects.

AG

Aubrey G. P

01/19/23

5 out of 5

"Filtering your way to success"

What do you like best about HubSpot Sales Hub? Using filters, tags and custom properties. What do you dislike about HubSpot Sales Hub?

KG

Kris G

01/19/23

5 out of 5

"Hubba Hubba Hub Spot!"

What do you like best about HubSpot Sales Hub? Hub Spot is amazing! From the capabilities to the support, I love it all! What do you dislike about HubSpot Sales Hub?

LC

Lyndsey C

01/19/23

5 out of 5

"Makes my day to day easier- love having the tools at ease to reach out to my prospects."

What do you like best about HubSpot Sales Hub? I like the add on in gmail so i am able to set tasks from my inbox. i also like the ability to add people into sequences. I used to use salesloft and this is much better

DG

Dima G

01/19/23

5 out of 5

"saves me a lot of time when prospecting"

What do you like best about HubSpot Sales Hub? I like the fact that I can save multiple email templates and be able to reach out and send personal emails to hundreds of my prospects in a short amount of time. I also like the notification feed, which alerts me whenever my lead opens or clicks on the link in my email. That's super helpful.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].