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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1461-1470 out of 3172

SS

Sumandeep S

01/19/23

4.5 out of 5

"Great tool for sales, automating emails, keeping track of meetings and connections!"

What do you like best about HubSpot Sales Hub? Automating emails Building sequences

PM

Pablo M

01/19/23

4.5 out of 5

"A complete CRM solution"

What do you like best about HubSpot Sales Hub? It's simplicity. The system is very easy to use and intuitive. I have no past experience using CRMs and Hubspot has been as easy as using any other web-based app.

AU

Anonymous User

01/19/23

4.5 out of 5

"HubSpot has been easy to learn and a valuable tool for our company."

What do you like best about HubSpot Sales Hub? HubSpot was easy to learn, everything you need is accessible, and I like how it connects to our Google calendar. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

01/19/23

4.5 out of 5

"Great site for day to day admin"

What do you like best about HubSpot Sales Hub? Being new to Hubspot, I found it very easy to find my way around. I love the task setting side of it - and the fact that I can get email updates daily, with all the tasks that need my attention for the day.

AU

Anonymous User

01/19/23

4.5 out of 5

"Hubspot is the perfect CRM for our Company at our current Stage and their support is top notch"

What do you like best about HubSpot Sales Hub? As someone who is not a very technical person but who is also the primary admin for Hubspot at our company, I really appreciate how straightforward Hubspot is to use. That all being said, Hubspot's support team is truly amazing. Anytime I have a question or an inquiry, I get a response immediately and always am met with kindness, professionalism, and detailed responses which is very helpful. Hubspot is a great CRM for us at this moment. It's ...

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MR

Matt R

01/19/23

5 out of 5

"HubSpot is a must for any sales representative"

What do you like best about HubSpot Sales Hub? I find HubSpot incredibly easy to use with the interface being extremely intuitive for all my needs. I have used other services before HubSpot and this is by far the best way to book and track my calls/meetings.

CR

Celena R

01/19/23

5 out of 5

"It has been a great and easy experience on hubspot"

What do you like best about HubSpot Sales Hub? How easy it was to understand how to use hubspot. What do you dislike about HubSpot Sales Hub?

JL

Jon L

01/19/23

5 out of 5

"Hubspot Continues to Impress"

What do you like best about HubSpot Sales Hub? I've been using Hubspot for the past 5 years and I'm constantly impressed. They frequently release product improvements, new features and include in-depth how-to guides for every thing you want to do. If you run into any issues, you can count on the Support Team to handle your request with knowledge and urgency. Great product I recommend to all SMBs.

AO

Ahmet O

01/19/23

5 out of 5

"Business Development Manager"

What do you like best about HubSpot Sales Hub? Managing deals and working with Customer Relations team What do you dislike about HubSpot Sales Hub?

MR

Marielle R

01/19/23

5 out of 5

"HubSpot your BFF at work"

What do you like best about HubSpot Sales Hub? Its pretty straightforward and its functions are effective. I love how I can easily set up things in a few clicks. all things needed are available in Hubspot

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].