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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1451-1460 out of 3172

RR

Rik R

01/19/23

5 out of 5

"Great CRM that has all the features that you need to stay on top of deals!"

What do you like best about HubSpot Sales Hub? Love the scheduling and calling features, we also use the sequences very often for follow-ups What do you dislike about HubSpot Sales Hub?

CR

Celena R

01/19/23

5 out of 5

"It has been a great and easy experience on hubspot"

What do you like best about HubSpot Sales Hub? How easy it was to understand how to use hubspot. What do you dislike about HubSpot Sales Hub?

AO

Ahmet O

01/19/23

5 out of 5

"Business Development Manager"

What do you like best about HubSpot Sales Hub? Managing deals and working with Customer Relations team What do you dislike about HubSpot Sales Hub?

MR

Marielle R

01/19/23

5 out of 5

"HubSpot your BFF at work"

What do you like best about HubSpot Sales Hub? Its pretty straightforward and its functions are effective. I love how I can easily set up things in a few clicks. all things needed are available in Hubspot

CC

Carlos C

01/19/23

5 out of 5

"Very comprehensive tool for sales and marketing"

What do you like best about HubSpot Sales Hub? Being able to track the sales cycle in one place, from scheduling a meeting to closing the deal and following up with the client

MK

Michael K

01/19/23

5 out of 5

"CRM for Contemporary Sales"

What do you like best about HubSpot Sales Hub? Hubspot seamlessly integrates with other software. It also features many functions that are useful to the sales process such as sending documentation, sequencing campaigns, and setting up tasks.

SH

Stephania H

01/19/23

4 out of 5

"Great CRM for small to mid-size sales teams"

What do you like best about HubSpot Sales Hub? Great CRM for seasoned and new sales professional alike. Can easily customize your CRM for multiple teams and to work cross functionally. I like the ease of adding companies and contacts and the email tracking is the best tool for keeping track of the status of your leads and any communications you've had with them. If paying for the premium Sales Hub services, you also have a wide array of tools to set up sequences for emails which makes ...

Read more

AU

Anonymous User

01/19/23

4 out of 5

"Great CRM Tool"

What do you like best about HubSpot Sales Hub? It organises my day for me (which is brilliant!) - I can safely set myself tasks to do later and be reassured that I won't forget about them, and quickly/easily get through my to do list which makes me a million times more productive.

MB

Megan B

01/19/23

4 out of 5

"Great resource for keeping an AE accountable for all the things I promise I'm going to do"

What do you like best about HubSpot Sales Hub? The tasks are the most helpful and keep me in touch with everyone in the pipeline on a regular basis. I really like how my deals pipeline also shows the last "touch" each deal had. I try to keep an open task on everything I do, but occasionally things slip through the cracks and Hubspot is great about bringing anyone who needs some attention back into the mix!

GM

Gabriela M

01/19/23

4 out of 5

"Favourite CRM so far"

What do you like best about HubSpot Sales Hub? It is so easy to use, love to use tasks because I have a terrible memory, so that helped me a lot. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].