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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1421-1430 out of 3172

AU

Anonymous User

01/25/23

4 out of 5

"Used for monitoring and funneling of sales projects and activities."

What do you like best about HubSpot Sales Hub? Monitoring sales cycles, from first meeting to presentation to proposal sent to closing the deal. As well as timeline of each activity with the customer. Easier to use than other pipeline deals in my opinion.

SL

Shaira Lyn A

01/25/23

5 out of 5

"All the things I need in one CRM!"

What do you like best about HubSpot Sales Hub? I like that the tool is very powerful. It’s not just a CRM, I can also get helpful data and reports out of it! I can easily pull out any data that I need because of its powerful filtering tool

SI

Sabrina I

01/25/23

5 out of 5

"It is accommodating and easy to learn!"

What do you like best about HubSpot Sales Hub? It is easy to navigate, and the task option is incredibly useful. What do you dislike about HubSpot Sales Hub?

SG

Samantha G

01/24/23

3 out of 5

"Switching from Hubspot to Active Campaign"

What do you like best about HubSpot Sales Hub? The CRM feature is wonderful. I was pleased with the was Hubspot maintains contact lists. What do you dislike about HubSpot Sales Hub?

GM

Greccia M

01/24/23

4 out of 5

"Good site for communicating"

What do you like best about HubSpot Sales Hub? I enjoy the automation feature best when sending emails/receiving them back. What do you dislike about HubSpot Sales Hub?

RT

Rainier T

01/24/23

4.5 out of 5

"Hubspot is user friendly"

What do you like best about HubSpot Sales Hub? Easy to use features. Tasks are easy to track and monitor and the data is easy to update and utilize for client/vendor communications. Overall ease of use with the features.

JH

John H

01/24/23

4.5 out of 5

"Let sellers do more with less"

What do you like best about HubSpot Sales Hub? This lets sellers focus on selling instead of project-managing their prospecting. Even my most tech-resistant sellers are creating campaigns that include automated email, call reminders and LinkedIn outreach reminders, and once they enroll a prospect they simply work the tasks they've assigned to themselves as part of the "sequence" they create.

MT

Mike T

01/23/23

5 out of 5

"Easy, Smooth, Modern, Efficient!"

What do you like best about HubSpot Sales Hub? E-mail templates are easy to create and if you work outside office hours, you can choose the exact time to "send later" or Hubspot suggestions when it's best to send! The emails are also tracked so you can see when receiver has opened it or clicked on a link.

EL

Emmanuel L

01/23/23

5 out of 5

"Amazing way to have it all in one place (customer lifecycle)"

What do you like best about HubSpot Sales Hub? It helps to have all info needed to reach out to leads easily and also gives access to keep track of previous notes, reminders, and accurate pipeline features needed by someone s like me

AU

Anonymous User

01/23/23

5 out of 5

"I couldn't do my job without it!"

What do you like best about HubSpot Sales Hub? Hubspot gives me all of the tools I need as a sales rep to narrow my efforts to the communications that truly matter for our company.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].