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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1391-1400 out of 3172

RK

Rada Kleyman

02/15/23

5 out of 5

Every business needs a hubspot

HubSpot has changed for the better our sales and acquisitions department 100%. We could never get as much done if we did not have HubSpot. The amount of options and easy to follow quick tutorials are the best in class. Bravo HubSpot.

KS

Katie S

02/14/23

5 out of 5

"HubSpot - Very Easy to Use"

What do you like best about HubSpot Sales Hub? It helps keep me organized, I know with all my tasks who I need to contact that day. What do you dislike about HubSpot Sales Hub?

T

Todd

02/13/23

1 out of 5

Terrible service

Terrible service. Wouldn't address the issue concerning the no response to approve Paypal, etc. the only reason I signed up for it. They hold off on approval response for payment service during the trial, given you a fake approval that doesn't work. Already sent details to our legal department. Stay away from this service.

LD

Lisa D

02/10/23

4 out of 5

"Hubspot is honestly the reason I am a successful sales person!"

What do you like best about HubSpot Sales Hub? Hubspot sales keeps all of my contacts and tasks organized in one place. Working in sales, it is easy to get distracted or go down a "rabbit hole" with one customer and forget about follow-up. HubSpot Sales allows automatic tasks and emails sent to help you keep in touch with all your money-makers!

DS

Divya S

02/10/23

3.5 out of 5

"Nice crm but has its own blockers"

What do you like best about HubSpot Sales Hub? It's a very strong crm tool user friendly to analyse sales funnel but lacks in lead generation a lot. Would love it if it's faster and also has lead generation tools inbuilt.

LF

Lizbeth F

02/10/23

5 out of 5

"Great for work!"

What do you like best about HubSpot Sales Hub? Easy to use and to get the hang of it but it still has all the features that you may need, awesome to keep record of everything and all the analytic tools are really helpfull

KM

Kapish M

02/09/23

4.5 out of 5

"Thee CRM of choice for scaling sales orgs"

What do you like best about HubSpot Sales Hub? The ease of onboarding new users has been a huge positive for Hubspot Sales Hub. We have ready made playbooks for training, an organized list of templates to use and more that lets our new hires easily adapt.

AN

Aeriel Nicole T

02/09/23

5 out of 5

"One-stop Innovative and Evolving Business Tool for all Levels!."

What do you like best about HubSpot Sales Hub? I've been able to streamline our marketing activities thanks to HubSpot! It has made it possible for me to interact with potential clients, respond to them promptly, and have quick access to all event details. It offers a wide range of options, from workflow to sequence creation all the way to data analysis and report creation necessary for business evaluation and improvement.

SB

Stefanie B

02/09/23

4 out of 5

"Hubspot for small business"

What do you like best about HubSpot Sales Hub? It is easy to use, affordable and has quick customer service What do you dislike about HubSpot Sales Hub?

TG

Taylor G

02/08/23

4.5 out of 5

"The leaders in CRM"

What do you like best about HubSpot Sales Hub? Fast, organised and helpful customer support for any issues You can conveniently integrate with virtually anything, lead gen platforms, calling tools, etc.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].