9.1
Spot Score
HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales and marketing efforts with ease.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot CRM Reviews & Ratings
Spotsaas Editor’s POV
HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more
HubSpot CRM pros and cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.
Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.
Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
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Showing 1381-1390 out of 3172
S
Sam
02/19/23
Notice how 5 Star reviews are all "Invited"
The product is pretty nice! But the pricing plan is super predatory, just be careful when you're looking at the contract to make sure it isn't a 12-month contract. The representatives continuously lied on the phone to get us to sign but fortunately, we looked at the reviews first!
J
Jim
02/19/23
Beware of predatory contracts!
I'm actually quite a big fan of the product; however, my customer experience has been atrocious: 1. Predatory Contracts: Contract terms are pretty straightforward, but I want to warn potential customers not to sign long-term deals with them. They jumped my monthly fee 4x. Granted, I should have been more vigilant with my autorenewal policy, but they renewed my policy, while increasing my fees by hundreds of dollars. 2. Slow Response: Their team is relatively inexperienced so I don't want ...
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AE
Ahmed E
02/18/23
"Seamless Connectivity"
What do you like best about HubSpot Sales Hub? Organizing the process of identification leads also the following up and tasks to follow up and the comments also mention an assignment also the dashboards and analysis
JI
Jermaine I
02/16/23
"Has been good but still lacking key functionality"
What do you like best about HubSpot Sales Hub? Having good pipeline views, workflows and sequences have been a great help to our acquisition pipeline and the gmail and calendly integration has made it easier.
CM
Charly M
02/16/23
"Allows full transparency, automation & reporting"
What do you like best about HubSpot Sales Hub? Seperate inboxes, deal automation, reporting is super smart and easy to use What do you dislike about HubSpot Sales Hub?
CL
Carolina L
02/16/23
"Highly recommend!"
What do you like best about HubSpot Sales Hub? You can get the best sales thanks to HubSpot, organizing your leads and time What do you dislike about HubSpot Sales Hub?
BV
Bryan V
02/15/23
"HubSpot is great for pipeline focus & visibility"
What do you like best about HubSpot Sales Hub? HubSpot is an easy-to-use tool to organize our account activity. The Deals section is designed to visually identify where each deal sits in the pipeline, making it easy to know where deals sit and moving them between stages as they advance.
TC
Tim C
02/15/23
Using Hubspot has saved me a lot of…
Using Hubspot has saved me a lot of time and energy and made it possible to focus on more of my creative work. We love all the features and the support is fantastic.
AJ
Aza J
02/15/23
"its been a great tool to get really good deals"
What do you like best about HubSpot Sales Hub? On most occasions, you get the accurate DM info, and you can go straight to the pitch with the right person What do you dislike about HubSpot Sales Hub?
TL
Tom L
02/15/23
"Sales hub with reply"
What do you like best about HubSpot Sales Hub? I love how easy it is to use. Everything is intuitive and user friendly. At first my team was skeptical of the integration and soon folks were loving it!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].