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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1371-1380 out of 3172

HT

Hai T

03/01/23

4 out of 5

"Hubspot has everything you need for a startup to begin with"

What do you like best about HubSpot Sales Hub? Very comprehensive features: CRM, deal, templates, sequences,... What do you dislike about HubSpot Sales Hub?

HL

Heather l O’Rourke

02/27/23

4 out of 5

We have had a Good experience.

Date of experience: February 28, 2023

B

Ben

02/23/23

1 out of 5

Overpriced, shady billing, lacks basic features.

The software itself is clunky, needlessly complicated, and hard to use, and yet somehow has features missing that you would have thought were an absolute bare minimum. Any useful features you DO want to use will cost you extra, and you'll be squeezed for every penny any time you want to use actually use a feature, aggressively sold to, locked into long term contracts. Terrible experience, awful platform, awful company. 0/10, stay well away.

AU

Anonymous User

02/21/23

4 out of 5

"While there are some functionalities lacking, it definitely gets the job done!"

What do you like best about HubSpot Sales Hub? I really enjoy the workflows to create automation based on the criteria I want. What do you dislike about HubSpot Sales Hub?

NS

Nidhi S

02/21/23

4 out of 5

"It good to use by an sales related person"

What do you like best about HubSpot Sales Hub? I like the content which is given by them and information about the company in detailed What do you dislike about HubSpot Sales Hub?

AO

Angus O

02/21/23

4.5 out of 5

"Hubspot is pretty slick!"

What do you like best about HubSpot Sales Hub? It integrates with pretty much everything and is awesome. What do you dislike about HubSpot Sales Hub?

LR

Luis R

02/21/23

4 out of 5

"Hubspot review"

What do you like best about HubSpot Sales Hub? quick access to customer information, decent UI What do you dislike about HubSpot Sales Hub?

DJ

Darren J

02/21/23

3.5 out of 5

"HubSpot Sales"

What do you like best about HubSpot Sales Hub? It brings together various data inputs well, including sales and marketing. It also allows you to manage your contacts within this.

TA

Tariq Ali

02/20/23

1 out of 5

Hubspot scam - these people are not hubspot

Guys please be careful, there are people who’s English is not there 1st language pretending to employee you for Hubspot. They have nothing to do with Hubspot and are Pretending to work for them. They get you through WhatsApp and say there offering you a part-time, full-time job, they get you to process orders on Hubspot, they say you got a lucky order so you have made x5 profit, lol like your special, I found out after some research everyone seems to get this lucky order 1st time round, ...

Read more

AA

Ali A

02/20/23

4.5 out of 5

"Metrics Metrics Metrics"

What do you like best about HubSpot Sales Hub? The ability to nurture leads and create a lifecycle around them What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].