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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1351-1360 out of 3172

DC

Daniel C

03/16/23

5 out of 5

HubSpot is an incredible CRM

HubSpot is an incredible CRM that allows you to structure your data and manage your customer interactions.

PR

Pollyanna Robinson

03/15/23

1 out of 5

Terrible service and take no responsibility for Issues

Terrible service and take no responsibility for issues that are faced. Introduced a terrible partner that cannot integrate the system with our ERP and are now saying it's nothing to do with them. Avoid using them at all costs it's not worth your time or money.

C

Christoffer

03/15/23

4 out of 5

4 stars for system 5 stars for Brendan

I am giving 4 stars for HubSpot being a salesconsultant, HubSpot is providing an overall good score from here. The thing missing is having call-systems such as AirCall, non of them are currently working using the HubSpot app on the phone. This means that I need to use my laptop in order to use AirCall through HubSpot. As a salesperson the big need for a good team is to create an open area of work, this creates sales. Being able to answer incoming calls when going for a walk or going for ...

Read more

SC

Shannon C

03/14/23

4 out of 5

"Most Pertinent Information At My Fingertips"

What do you like best about HubSpot Sales Hub? I like that I'm able to filter and sort the information that I input in several different ways. Quickly navigating to a client's phone number, email, or lead status is incredibly useful.

MC

Mauro C

03/14/23

3.5 out of 5

"All your customers in one place, knowing what steps to take and move fwd"

What do you like best about HubSpot Sales Hub? I can track all my interactions and remind myself of the next steps, even automate stuff so that I can focus on what needs my attention

BA

Benjamín A

03/13/23

5 out of 5

"efficiency and all in one"

What do you like best about HubSpot Sales Hub? You can do any analysis and of all kinds most of the time, send panels and share metrics, a comfortable and intuitive interface, for now the best CRM in my opinion

AS

Amanda S

03/13/23

4.5 out of 5

"Easy to use for tracking customers"

What do you like best about HubSpot Sales Hub? It's easy to find a contact and you can set up the exact view that you want on the left hand side of the screen What do you dislike about HubSpot Sales Hub?

BA

Benjamín A

03/13/23

5 out of 5

"efficiency and all in one"

What do you like best about HubSpot Sales Hub? You can do any analysis and of all kinds most of the time, send panels and share metrics, a comfortable and intuitive interface, for now the best CRM in my opinion

AS

Aaron S

03/11/23

4.5 out of 5

"Intuitive CRM"

What do you like best about HubSpot Sales Hub? The avilable tools for diferent ways to contact customers and leads What do you dislike about HubSpot Sales Hub?

MC

Mateo C

03/09/23

5 out of 5

"Amazing Lead Generation tool and reporting capabilities"

What do you like best about HubSpot Sales Hub? If you are looking for a lead generation tool with built-in reporting, this is a great tool to use. Instead of using other platforms, sourcing leads and communicating with potential clients within the same platform is very easy. You can also integrate the tool with your email management system and create templates that you can use in reposing to clients and standardize languages for your prospects.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].