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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1341-1350 out of 3172

DB

Derek B

03/16/23

5 out of 5

"User Friendly fast efficient CRM"

What do you like best about HubSpot Sales Hub? Extremely easy to track potential orders What do you dislike about HubSpot Sales Hub?

KT

Kristen T

03/16/23

5 out of 5

"Sdr role"

What do you like best about HubSpot Sales Hub? I like that I'm able to create tasks and organize my call list for the day in a quick efficient way What do you dislike about HubSpot Sales Hub?

AM

Amruta M

03/16/23

5 out of 5

"Very good automated CRM tool. Makes work life easy"

What do you like best about HubSpot Sales Hub? Can create & keep email templates, work tracking, data utilization, making contacts, email campaigns, calling, scheduling, emailing tasks at one place & many more

AL

Abbie L

03/16/23

5 out of 5

"So Complex But So Easy & Fun to Learn"

What do you like best about HubSpot Sales Hub? Sequences by far! They keep you on track for timely follow-up for potential clients and ensure you're still touching base with your current clientele. Being in a start-up company with few employees and MANY prospects it's the best way to know you are nurturing everyone equally!

AK

Atul(Mark) K

03/16/23

5 out of 5

"Best software for the business growth with combination of CRM and CMS for B2B and B2C Industry."

What do you like best about HubSpot Sales Hub? Yes, I love the combination of CRM with CMS activities, and of course, it has a good interface. What do you dislike about HubSpot Sales Hub?

SK

Swati K

03/16/23

5 out of 5

"User Friendly"

What do you like best about HubSpot Sales Hub? the AI tools and automation reduces the work like 10 times What do you dislike about HubSpot Sales Hub?

MZ

Mario Z

03/16/23

5 out of 5

"The best CRM I have used in my professional career"

What do you like best about HubSpot Sales Hub? seamless ability to create marketing campaigns What do you dislike about HubSpot Sales Hub?

LR

Lizza R

03/16/23

5 out of 5

"HS made it easier for me to manage the sales teams deals, and pinpoint priorities"

What do you like best about HubSpot Sales Hub? We can customize the CRM properties, and create dashboard reports What do you dislike about HubSpot Sales Hub?

NJ

Nibin J

03/16/23

5 out of 5

"It's great experience"

What do you like best about HubSpot Sales Hub? It is a best tool for lead management and enhance to bring more sales outcome. I strongly feels it's great technology for a sales person to improve the company objectives

RK

Robert K

03/16/23

5 out of 5

"Business Development Specialist"

What do you like best about HubSpot Sales Hub? Very easy to use, the sequence's and task's help make the sales process easy as well as all of the 3rd part integrations we use that integrated with HubSpo. The mobile app is great for on the go as well.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].