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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1331-1340 out of 3172

SC

Shelby C

03/16/23

4.5 out of 5

"First time use, happy with the product"

What do you like best about HubSpot Sales Hub? Easy to learn and become competent at it. Typically works pretty well. What do you dislike about HubSpot Sales Hub?

CG

Chrisne G

03/16/23

4.5 out of 5

"Great easy to use Platform"

What do you like best about HubSpot Sales Hub? The Email sequence feature and how easy it is to upload and download contacts. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

03/16/23

4.5 out of 5

"I prefer HubSpot over Sales Force and here is why:"

What do you like best about HubSpot Sales Hub? I love how modern and clean the interface is. User Experience is SO IMPORTANT in this day in age. I much prefer using HubSpot on a daily basis than that of Sales Force because of this main reason.

AU

Anonymous User

03/16/23

4.5 out of 5

"It's a superb tool for crm and sales automation."

What do you like best about HubSpot Sales Hub? rqwerjwjriewfkjerkwrkjwhrkjwerjkewhjkrjenfj What do you dislike about HubSpot Sales Hub?

BB

Brenda B

03/16/23

4.5 out of 5

"User friendly, can navigate easily even for beginners!"

What do you like best about HubSpot Sales Hub? I like that Hubspot Sales Hub is very user friendly, it is easy to use even for beginners like myself. I have used different CRM's before and I can say a lot of them has features that's not that friendly for people like me who is not that tech savvy.

AV

Aurelien V

03/16/23

4.5 out of 5

"Excellent product! one of the best tool out there"

What do you like best about HubSpot Sales Hub? Tons of tutorials, very easy to get started, cover most of the company needs. The analytics section is very strong as well. The CRM is very fast and it's easy to clean up the data using workflows

CM

Carlos M

03/16/23

4.5 out of 5

"Automatic outreach saves a Lot of Time."

What do you like best about HubSpot Sales Hub? The best about HubSpot Sales Hub is you can outreach massive contacts, set yo follow yo emails and the just wait for the replies. Only one person can do a Lot of work.

TR

Tejaswi R

03/16/23

4.5 out of 5

"Great Automation"

What do you like best about HubSpot Sales Hub? Sales email automation , Contact management , Integration with 3rd party apps. What do you dislike about HubSpot Sales Hub?

MW

Max W

03/16/23

3.5 out of 5

"A great place to help organize and manage outreach for the sales team"

What do you like best about HubSpot Sales Hub? I really enjoy having the tasks section, as it helps me organize my outreach by day/week. What do you dislike about HubSpot Sales Hub?

EW

Eric W

03/16/23

3.5 out of 5

"A good tool, but far from great"

What do you like best about HubSpot Sales Hub? The ability to run campaigns to existing clients is great, but limiting from a new prospecting perspective. HubSpot is great for doing inviatoins to webinar events and tracking opens, though it's limited

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].