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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1321-1330 out of 3172

CG

Chrisne G

03/16/23

4.5 out of 5

"Great easy to use Platform"

What do you like best about HubSpot Sales Hub? The Email sequence feature and how easy it is to upload and download contacts. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

03/16/23

4.5 out of 5

"I prefer HubSpot over Sales Force and here is why:"

What do you like best about HubSpot Sales Hub? I love how modern and clean the interface is. User Experience is SO IMPORTANT in this day in age. I much prefer using HubSpot on a daily basis than that of Sales Force because of this main reason.

AU

Anonymous User

03/16/23

4.5 out of 5

"It's a superb tool for crm and sales automation."

What do you like best about HubSpot Sales Hub? rqwerjwjriewfkjerkwrkjwhrkjwerjkewhjkrjenfj What do you dislike about HubSpot Sales Hub?

BB

Brenda B

03/16/23

4.5 out of 5

"User friendly, can navigate easily even for beginners!"

What do you like best about HubSpot Sales Hub? I like that Hubspot Sales Hub is very user friendly, it is easy to use even for beginners like myself. I have used different CRM's before and I can say a lot of them has features that's not that friendly for people like me who is not that tech savvy.

JG

Jenny G

03/16/23

2 out of 5

"Many Thanks to Hubspot"

What do you like best about HubSpot Sales Hub? no need to remind everything once you set a task on HubSpot it will automatically give a reminder to complete that task. Also, we can keep all details related to Prospects so it's easy to access anytime that information whenever we want. We can easily email to prospects using hubspot.

AY

Anna Y

03/16/23

2 out of 5

"So much potential- could execute better."

What do you like best about HubSpot Sales Hub? Easy to schedule tasks. Simple to manage contacts. What do you dislike about HubSpot Sales Hub?

MC

Martha C

03/16/23

5 out of 5

"Great lead generator and so easy to use."

What do you like best about HubSpot Sales Hub? What I love best about Hubspot is its user-friendly and great asset to our daily leads. What do you dislike about HubSpot Sales Hub?

NJ

Nibin J

03/16/23

5 out of 5

"It's great experience"

What do you like best about HubSpot Sales Hub? It is a best tool for lead management and enhance to bring more sales outcome. I strongly feels it's great technology for a sales person to improve the company objectives

LR

Lizza R

03/16/23

5 out of 5

"HS made it easier for me to manage the sales teams deals, and pinpoint priorities"

What do you like best about HubSpot Sales Hub? We can customize the CRM properties, and create dashboard reports What do you dislike about HubSpot Sales Hub?

MZ

Mario Z

03/16/23

5 out of 5

"The best CRM I have used in my professional career"

What do you like best about HubSpot Sales Hub? seamless ability to create marketing campaigns What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].