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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1311-1320 out of 3172

TJ

Tahnee J

03/16/23

3 out of 5

"Great CRM for small businesses. Not quite there for the higher education industry though."

What do you like best about HubSpot Sales Hub? Mass communication at the click of a button What do you dislike about HubSpot Sales Hub?

SO

Sophie O

03/16/23

4 out of 5

"recommendation-easy to use"

What do you like best about HubSpot Sales Hub? easy to navigate/take notes, also helpful to not overlap reach outs What do you dislike about HubSpot Sales Hub?

JP

Joe P

03/16/23

4 out of 5

"Easy to use, after learning how to utilize tool"

What do you like best about HubSpot Sales Hub? Making calls is super easy. Logging calls, meetings, and emails are very useful. Sequences are great What do you dislike about HubSpot Sales Hub?

MG

Marc G

03/16/23

4 out of 5

"very straightforward, many addons and integrations available."

What do you like best about HubSpot Sales Hub? On point, user friendly. Easy to jump form deals to tasks to clients... What do you dislike about HubSpot Sales Hub?

AN

Audrey N

03/16/23

4 out of 5

"Simplying my life with well integrated sales automation process"

What do you like best about HubSpot Sales Hub? Managing my priority Capturing lead's interest and interactions with our brand

JS

jonathan s

03/16/23

4 out of 5

"Keeps me organized and you can definitely run your entire business here."

What do you like best about HubSpot Sales Hub? The reliability of the product - it is hardly ever down and I hardly ever encounter issues using the software. I would reccommend. Way better than salesforce.

BR

Brittany R

03/16/23

4 out of 5

"Rigg Review"

What do you like best about HubSpot Sales Hub? I like the dashboard feature and the task feature is probably my favorite. What do you dislike about HubSpot Sales Hub?

MK

Michael K

03/16/23

4 out of 5

"Hubspot Review"

What do you like best about HubSpot Sales Hub? Being able to rack deals and activity. It gives me insight on who I need to connect with and helps my conversion rate What do you dislike about HubSpot Sales Hub?

MK

Michael K

03/16/23

4 out of 5

"Hubspot Review"

What do you like best about HubSpot Sales Hub? Being able to rack deals and activity. It gives me insight on who I need to connect with and helps my conversion rate What do you dislike about HubSpot Sales Hub?

FH

Fernanda H

03/16/23

4.5 out of 5

"Great tool for fast sales activities"

What do you like best about HubSpot Sales Hub? Easy to understand and use. Allow all the teams to be connected and organized. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].