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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in June 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3144 reviews

Rating Distribution

Excellent

(2108)

Very Good

(679)

Good

(84)

Poor

(40)

Terible

(233)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1231-1240 out of 3144

CD

Caitlin D

03/16/23

5 out of 5

"10/10 system and customer service"

What do you like best about HubSpot Sales Hub? The customer service team is absolutely amazing-- I rave about it all the time. The system may seem daunting at first, but after getting to know what the CRM can do for you it's truly a breath of fresh air, especially compared to some of the workflow/ automation systems I've used on other CRMS.

SC

Scott C

03/16/23

5 out of 5

"Hubspot is my life - keeps me organized - easy to use"

What do you like best about HubSpot Sales Hub? HubSpot has an easy-to-use and easy-to-navigate user interface. The learning curve is minimal when coming from another CRM solution. What I like most about the HubSpot experience is the ability to send a sequence of events that mix and match emails with phone calls. It fits my prospecting plan perfectly.

NR

Neelesh R

03/16/23

5 out of 5

"Very easy to handle data"

What do you like best about HubSpot Sales Hub? The best part of HubSpot I can say, is that straightforward work will be done and comfortable as well What do you dislike about HubSpot Sales Hub?

JC

Jonathan C

03/16/23

5 out of 5

"Outstanding resource to engage in partner acquisition and maintaining a business relationship."

What do you like best about HubSpot Sales Hub? It's user friendly ability to make the process a smooth and simplistic one. What do you dislike about HubSpot Sales Hub?

LR

Lizza R

03/16/23

5 out of 5

"HS made it easier for me to manage the sales teams deals, and pinpoint priorities"

What do you like best about HubSpot Sales Hub? We can customize the CRM properties, and create dashboard reports What do you dislike about HubSpot Sales Hub?

TH

Tommy H

03/16/23

5 out of 5

"Easy Way to do Reach out and monitor your outreach campaign"

What do you like best about HubSpot Sales Hub? I like seeing our outreach program and getting the intelligence out of it. This solution helps us create high-level decisions for our marketing effort and impact.

DR

Doug R

03/16/23

5 out of 5

"Makes contacting businesses a breeze!"

What do you like best about HubSpot Sales Hub? I love that you can queue up calls and easily roll through them. What do you dislike about HubSpot Sales Hub?

JM

Josh M

03/16/23

5 out of 5

"The most efficient way to handle any sale."

What do you like best about HubSpot Sales Hub? Hubspot allows me to navigate through my deals quickly. I can contact any of my clients directly and be able to organize them in different stages to keep track of them. I have used other CRMs before; nothing compares to the amount of personalization HubSpot offers to your working style.

KB

Kaitlyn B

03/16/23

5 out of 5

"The best!!"

What do you like best about HubSpot Sales Hub? I use hubspot for with sales team and its great! Best CRM out there! What do you dislike about HubSpot Sales Hub?

AB

Aeriale B

03/16/23

5 out of 5

"It does everything!"

What do you like best about HubSpot Sales Hub? Hubspot makes it so easy to keep your contacts (sales leads) and tasks organized. Reminders are a must-have for me to keep my pipeline growing and moving in the right direction. Service Hub is also a must-have!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].