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SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1221-1230 out of 3172

SO

Sophie O

03/16/23

4 out of 5

"recommendation-easy to use"

What do you like best about HubSpot Sales Hub? easy to navigate/take notes, also helpful to not overlap reach outs What do you dislike about HubSpot Sales Hub?

JP

Joe P

03/16/23

4 out of 5

"Easy to use, after learning how to utilize tool"

What do you like best about HubSpot Sales Hub? Making calls is super easy. Logging calls, meetings, and emails are very useful. Sequences are great What do you dislike about HubSpot Sales Hub?

EC

Evelyn C

03/16/23

4 out of 5

"An All-In-One Interface"

What do you like best about HubSpot Sales Hub? I absolutley love the leads RPM management. It is intuitive and organized and I almost never have issues with using it. What do you dislike about HubSpot Sales Hub?

JP

Joydeb P

03/16/23

5 out of 5

"User friendly ang smooth operation"

What do you like best about HubSpot Sales Hub? Filters are handy, and logic plays a vital role in getting multiple views What do you dislike about HubSpot Sales Hub?

MG

Marc G

03/16/23

4 out of 5

"very straightforward, many addons and integrations available."

What do you like best about HubSpot Sales Hub? On point, user friendly. Easy to jump form deals to tasks to clients... What do you dislike about HubSpot Sales Hub?

DM

Dustin M

03/16/23

4 out of 5

"Faster and better than Salesforce"

What do you like best about HubSpot Sales Hub? Loads faster than Salesforce. Merging accounts is easy. What do you dislike about HubSpot Sales Hub?

VP

Vishal P

03/16/23

4 out of 5

"A tool that saves a lot of your time and keeps track of every bit of your work."

What do you like best about HubSpot Sales Hub? Email automation is what I like the most in HubSpot. We can create email sequences, and HubSpot will automatically send emails to the targeted person at a defined date and time. Also, it keeps track of every single communication, saving time and energy.

DO

Dave O

03/16/23

4 out of 5

"Without this I would be lost---- We cant remember everything we have too much in our lives"

What do you like best about HubSpot Sales Hub? keeps me organized... HS tells me what I need todo Without HS I would be lost ! What do you dislike about HubSpot Sales Hub?

JW

Julia W

03/16/23

4 out of 5

"Quick to learn, great for prospecting & tracking progress"

What do you like best about HubSpot Sales Hub? The visualizations make it easy and clear to track mass prospecting efforts. Sequencing is one of my favorite tools & I like that it can integrate with third-party sites like Gmail, Zoominfo, etc. It's also very customizable, which helps build dashboards for your companies specific needs/sales efforts. I've used both Hubspot & Salesforce in the past and prefer Hubspot much more.

RE

Rodolfo E

03/16/23

4 out of 5

"Organized software and easy to use!"

What do you like best about HubSpot Sales Hub? I like how many things can be automated. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].