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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1211-1220 out of 3172

MD

Mike Dombrowski

03/19/23

5 out of 5

Easy to use for Marketing

Easy to use for reporting, marketing, and brand execution.

DC

Dana C

03/19/23

5 out of 5

"Easy and efficient"

What do you like best about HubSpot Sales Hub? How easy it is to used and how it helps me become more organized with tasks. What do you dislike about HubSpot Sales Hub?

DW

Daphne W

03/17/23

5 out of 5

"Best Integrated Marketing Tool In The Market!"

What do you like best about HubSpot Sales Hub? I like that HubSpot is an all-in-one platform for an inbound strategy that aligns with sales and marketing needs. I like how the email workflows make naturing leads into customers easier. Creating email templates and sequences is a breeze that can be automated. I love how you can share meeting links and other features, such as integration with social media sites, especially; Linkedin. On the marketing side, the landing pages we create are so ...

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SS

Subham S

03/17/23

4.5 out of 5

"Very user friendly, easy to understand tool. Matches the requirement as per our company standards."

What do you like best about HubSpot Sales Hub? The UI is very intuitive and easy to train people. What do you dislike about HubSpot Sales Hub?

ES

Elise S

03/17/23

1.5 out of 5

"Good for users, really tough for admins"

What do you like best about HubSpot Sales Hub? Really like some of the built-in features such as company roll up properties, playbooks, meeting links, and how you can sort activities for our sales users. The roll-up properties are natively filterable like "Number of Open Deal", "Number of Associated Contacts" which are great filters in reports or in list views. Also really like the Playbooks feature as it makes compiling important data easy to find and populate for end users. Keeping ...

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EI

Emanuel I

03/17/23

4.5 out of 5

"Everything you need to start managing and tracking sales"

What do you like best about HubSpot Sales Hub? Th sales features are very robust and sync very well with the rest of HubSpot. Everything is centrally tracked by contact, company, or deal. It's very easy to train sales staff to hit the ground running.

YY

Yaswanth Y

03/17/23

4 out of 5

"Good UI and great integrations."

What do you like best about HubSpot Sales Hub? Good UI and great integrations. Ease of usage.

TS

Tyler S

03/17/23

4 out of 5

"Salesforce no more"

What do you like best about HubSpot Sales Hub? I love the clean integration and supreme support. I have never NEVER not been contacted by support when requested outside of 10 minutes. This has to be the best support platform on the planet. And riddle me this. - my need/question/concern whatever is corrected on the call. Love them

BF

Brendan F

03/17/23

5 out of 5

"Hubspot is intuitive, easy to navigate and overallan incredible tool for our sales team"

What do you like best about HubSpot Sales Hub? Tasks are an incredible way to stay updated with all day-to-day business operations. In addition, the meeting link portion of Hubspot makes it easy to be available for all customers and perspective clients. Dashboards area also a huge plus!

AJ

Anmol J

03/16/23

4 out of 5

"Great CRM experience"

What do you like best about HubSpot Sales Hub? It is one the very user friendly CRMs out there with seamless operations. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].