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SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1201-1210 out of 3172

AU

Anonymous User

03/23/23

4 out of 5

"Powerful tool, lacks some features"

What do you like best about HubSpot Sales Hub? I have migrated to HubSpot twice and now work in a HubSpot shop. The platform is easy to use and very easy to set up and train people on.

AK

Amit K

03/23/23

4 out of 5

"One of the best CRM tools out there"

What do you like best about HubSpot Sales Hub? Hubspot is a one-shop-stop for all the CRM, sales and pipeline visibility. It allows for lots of integrations and allows users to make full use of the pipeline tracking and nurturing features.

SA

SAUL at BIL

03/23/23

1 out of 5

Failings of Hubspot CRM. AVOID this Company

Hubspot offer a "book a meeting" option on their CRM, but it is a nightmare to use, and confuses the hec out of customers, if you or they are not in the country where the Expo meeting is being held. Worked example: Given that we are in the UK, that the Expo is in Germany, and that our customers come from all over the world to Germany, I have found that 75% of customers have not been able to book the a meeting for when they wanted to book the meeting, and it has caused a massive mess, and ...

Read more

FK

Farhan K

03/22/23

4 out of 5

"HubSpot CRM makes it easy for every module of operations."

What do you like best about HubSpot Sales Hub? The best part is, HubSpot CRM is easy to understand and quite user-friendly. The tutorials they initially provide help users understand each module in a better way.

SS

Soubhik S

03/22/23

5 out of 5

"the most customizable CRM"

What do you like best about HubSpot Sales Hub? Customization and Personalization features What do you dislike about HubSpot Sales Hub?

AB

Ada B

03/21/23

4.5 out of 5

"Best Sales and Marketing tool"

What do you like best about HubSpot Sales Hub? The tool is at its best. It helps me to create workflows based on my priority and I can send timely sequences. I also use the tool for lead generation and generating tasks.

KO

Kelly O

03/21/23

5 out of 5

"HubSpot is the perfect business partner. It is a CRM that grows with you as your company grows."

What do you like best about HubSpot Sales Hub? HubSpot sales is very easy to use. It is intuitive and helps guide you through the set up and learning process. There are amazing resources to learn how to utilize the systems and it is flexible with customizable options. Which means it matches how I do my business processes. You donnot have to change the way you do business to match the software.

RD

Red d

03/20/23

5 out of 5

"Best Experience Ever!"

What do you like best about HubSpot Sales Hub? Everything is organized; you can easily filter to make sure you will be able to call and prioritize the contacts that you should be calling. Easy to manage and user friendly.

MP

Matthew P

03/20/23

5 out of 5

"Impressive CRM and easy to use"

What do you like best about HubSpot Sales Hub? It's easy to use and navigate. Leads are managed efficiently because of the layout and interface. What do you dislike about HubSpot Sales Hub?

AD

Ashwinkumar D

03/20/23

5 out of 5

"Insightful sales engagement tool"

What do you like best about HubSpot Sales Hub? there are namely multiple features such as sequences that it helps me with to track my key accounts and materialize deals secondly analytical and amazing reporting tools that make conversion time very fast paced and decision making easy

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].