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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in May 2025: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.2

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Starts from $1,780 when Billed Monthly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.2

Very Good

Based on 10374 ratings & 3140 reviews

Rating Distribution

Excellent

(2104)

Very Good

(679)

Good

(84)

Poor

(40)

Terible

(233)

Expert's Review

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 111-120 out of 3140

AU

Anonymous User

12/20/23

4.5 out of 5

""Right Software to Manage for customer data's""

What do you like best about HubSpot Sales Hub? * I am using Hubspot for last three years. its very useful for us and our company. * It is integration of our company network like email , outlook. we are maitaining customer record in this CRM.

AU

Anonymous User

12/20/23

4 out of 5

"MI EXPERIENCIA EN HUBSPOT"

What do you like best about HubSpot Sales Hub? Me gusta de HubsPot la fácil navegación entre pipelines, negrocios y contactos y ayuda a controlar la gestión activa que se le hacen a nuestros clientes.

J

Joachim

12/20/23

4 out of 5

Recommended

We are on the free plan. After six months, we believe it is a quite simple tool to use, considering its size and structural complexity. As an add-on to the community-based support, a second-level ticket-based staff support would have been welcome. (This is available for the paid plans.) This subtracts one star from an otherwise five-star rating. Recommended.

AU

Anonymous User

12/20/23

3.5 out of 5

"Standard CRM"

What do you like best about HubSpot Sales Hub? My favorite tool is the template emails that I can use both within Hubspot as well as within my gmail account What do you dislike about HubSpot Sales Hub?

AK

Aman K

12/19/23

5 out of 5

"Best CRM ever"

What do you like best about HubSpot Sales Hub? 1. Easy to use 2. Multiple filters

JB

Jessie B

12/19/23

4.5 out of 5

"Love hubspot, hate aircall"

What do you like best about HubSpot Sales Hub? The customizability of the platform and the ability to integrate apps What do you dislike about HubSpot Sales Hub?

JB

Jessie B

12/19/23

4.5 out of 5

"Love hubspot, hate aircall"

What do you like best about HubSpot Sales Hub? The customizability of the platform and the ability to integrate apps What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

12/19/23

4 out of 5

"Sidekick ( Now Sales) has made selling so easy and organised"

What do you like best about HubSpot Sales Hub? Using Hubspot primarily for sales and account management activities. Features like sequences, email templates & workflows along with their close integration with the CRM makes selling, following up and tracking prospect activity so easy and efficient.

MI

Manuela I

12/18/23

5 out of 5

"Excellent sales partner"

What do you like best about HubSpot Sales Hub? I absolutely love using HubSpot! Having everything in one place makes my work as a salesperson incredibly efficient. The platform is not only easy to use but also highly customizable, allowing me to tailor it to my specific needs. HubSpot is truly a great tool for any sales professional.

WW

Witold W

12/18/23

5 out of 5

"HubSpot - the best CRM I have used so far."

What do you like best about HubSpot Sales Hub? HubSpot is a simple, yet very powerful tool. On one hand, it is very easy to use for beginners. On the other hand - it provides really rich and powerful functionality for professionals. I learn new stuff every day!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].