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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in June 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3144 reviews

Rating Distribution

Excellent

(2108)

Very Good

(679)

Good

(84)

Poor

(40)

Terible

(233)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 111-120 out of 3144

AU

Anonymous User

12/20/23

4 out of 5

"MI EXPERIENCIA EN HUBSPOT"

What do you like best about HubSpot Sales Hub? Me gusta de HubsPot la fácil navegación entre pipelines, negrocios y contactos y ayuda a controlar la gestión activa que se le hacen a nuestros clientes.

JJ

John Jairo C

12/20/23

4.5 out of 5

"Un CRM de gran ayuda"

What do you like best about HubSpot Sales Hub? Dentro de las funciones que nos brinda el CRM, esta el hecho de poder llevar la gestion con cada cliente dentro de su pipeline, de poder integrarlo con otros servicios. Permite crear tareas para seguimiento.

AU

Anonymous User

12/20/23

4.5 out of 5

""Right Software to Manage for customer data's""

What do you like best about HubSpot Sales Hub? * I am using Hubspot for last three years. its very useful for us and our company. * It is integration of our company network like email , outlook. we are maitaining customer record in this CRM.

JJ

John Jairo C

12/20/23

4.5 out of 5

"Un CRM de gran ayuda"

What do you like best about HubSpot Sales Hub? Dentro de las funciones que nos brinda el CRM, esta el hecho de poder llevar la gestion con cada cliente dentro de su pipeline, de poder integrarlo con otros servicios. Permite crear tareas para seguimiento.

AU

Anonymous User

12/20/23

4.5 out of 5

""Right Software to Manage for customer data's""

What do you like best about HubSpot Sales Hub? * I am using Hubspot for last three years. its very useful for us and our company. * It is integration of our company network like email , outlook. we are maitaining customer record in this CRM.

J

Joachim

12/20/23

4 out of 5

Recommended

We are on the free plan. After six months, we believe it is a quite simple tool to use, considering its size and structural complexity. As an add-on to the community-based support, a second-level ticket-based staff support would have been welcome. (This is available for the paid plans.) This subtracts one star from an otherwise five-star rating. Recommended.

AU

Anonymous User

12/20/23

3.5 out of 5

"Standard CRM"

What do you like best about HubSpot Sales Hub? My favorite tool is the template emails that I can use both within Hubspot as well as within my gmail account What do you dislike about HubSpot Sales Hub?

MM

Michael M

12/20/23

5 out of 5

"Love all the integrations!"

What do you like best about HubSpot Sales Hub? I love how it connects into virtually every system I have. Keeps everything in one place. What do you dislike about HubSpot Sales Hub?

JB

Jessie B

12/19/23

4.5 out of 5

"Love hubspot, hate aircall"

What do you like best about HubSpot Sales Hub? The customizability of the platform and the ability to integrate apps What do you dislike about HubSpot Sales Hub?

JB

Jessie B

12/19/23

4.5 out of 5

"Love hubspot, hate aircall"

What do you like best about HubSpot Sales Hub? The customizability of the platform and the ability to integrate apps What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].