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SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 101-110 out of 3172

AU

Anonymous User

01/05/24

3.5 out of 5

"Good Platform For Client Information"

What do you like best about HubSpot Sales Hub? HubSpot Sales has allowed me to keep track of current and prospected clients What do you dislike about HubSpot Sales Hub?

AC

Ana Carla R

01/05/24

5 out of 5

"Easily accessible information and lots of integrations to make your work easier."

What do you like best about HubSpot Sales Hub? For being a very complete crm. As a manager, I can get an overview of the negotiation levels from the pre-seller to the closing with the business consultant.

AU

Anonymous User

01/05/24

5 out of 5

"very good software, amazing to work with"

What do you like best about HubSpot Sales Hub? how friendly it is and its dashboards. Great to use and has a lot of functionallity What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

01/04/24

3.5 out of 5

"Issues with gmail inbox and hubspot extension"

What do you like best about HubSpot Sales Hub? It offers a lot of flexibility and granularity when you're talking about building out a pipeline. What do you dislike about HubSpot Sales Hub?

SP

Shutterly Perfect Photos

01/03/24

1 out of 5

I prefer to use a rolodex

I prefer to use a rolodex! Hubspot is about as bad as it gets. I can't believe they charge money for this interior product. If I had to continue using it, I would have pulled the rest of my hair out. Stay away from Hubspot if you want to stay sane!

PM

Pranay M

01/03/24

5 out of 5

""HubSpot Sales Hub: A Must-Have for Every Sales Team""

What do you like best about HubSpot Sales Hub? The most helpful aspect of HubSpot Sales Hub is its ability to streamline the sales process. It provides an easy-to-use interface that allows sales professionals to quickly create, track and manage leads, contacts, opportunities, and activities. It also provides automated workflows to ensure that tasks are completed on time and efficiently. Additionally, HubSpot Sales Hub integrates with other HubSpot products, giving you access to powerful ...

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RK

Raju K

01/03/24

5 out of 5

"Easy to use"

What do you like best about HubSpot Sales Hub? Follow up is easy in hubspot and lead management is also easy What do you dislike about HubSpot Sales Hub?

BH

Ban Hubspot

01/03/24

1 out of 5

Horrible customer service! Don't consider using them

I spoke to a sales rep on 12/28/23. She told me that i that a $250 per month plan would accomplish my business needs. On 01/02/24, I began using their software. Everything I needed to do required an upgrade charge. I contacted sales and explained what i needed and what i got were not the same. The customer service rep said this is very common and apologized. He said he would submit a refund request. On 01/04/24, I received an e-mail from their contract teams and was told they would cancel ...

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SJ

Sanchit J

01/03/24

5 out of 5

"Smoothest medium to manage, maintain and meet prospects"

What do you like best about HubSpot Sales Hub? User friendly interface. It's almost impossible to miss out on anything which is in your pipeline. A companion helping to achieve daily, monthly targets.

IV

Iulian V

01/03/24

5 out of 5

"Good CRM with a lot of functions and options"

What do you like best about HubSpot Sales Hub? Easy to use, it can be integrated with a lot of tools, easy to implement. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].