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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1181-1190 out of 3172

AU

Anonymous User

03/31/23

5 out of 5

"Hubspot gives complete solution. Pre and Post."

What do you like best about HubSpot Sales Hub? Easy to use, any user can refer to the guidelines and start working from day 1. The best is the way contacts are associated with companies.

RJ

Ryan J

03/31/23

5 out of 5

"Very user-friendly interface."

What do you like best about HubSpot Sales Hub? It's very easy to navigate. It's a great tool to use when training new hires. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

03/30/23

4 out of 5

"Tailored for automating sales, great template features, and integrations"

What do you like best about HubSpot Sales Hub? The most helpful features for me are the outreach sequencing, ability to use templates and personalization features throughout the platform as well as integrations for gmial.

JO

Javier O

03/30/23

2.5 out of 5

"I am new to this app but so far so good."

What do you like best about HubSpot Sales Hub? This app is helpful in learning more about your prospects What do you dislike about HubSpot Sales Hub?

JR

James R

03/30/23

4 out of 5

"Great CRM and tracking leads!"

What do you like best about HubSpot Sales Hub? Not only is HubSpot a great CRM, but you can do or link all of your emails and 'touches' with clients and prospective clients!

AM

Angela M

03/30/23

4 out of 5

"my hubspot experience"

What do you like best about HubSpot Sales Hub? I love how i can see all my deals, and categorize them into different pipelines in order to see where i am at with each one of my deals, this helps when my pipeline grows bigger, to always stay on track on where i am with each potential client.

AU

Anonymous User

03/30/23

4 out of 5

"Good for managing sales process, needs to improve sequences"

What do you like best about HubSpot Sales Hub? Keep track of all sales activities. Good analysis tools for sequences. Good tracking tools and integration with other software.

CC

Corey C

03/29/23

5 out of 5

"Easy To Use"

What do you like best about HubSpot Sales Hub? I love the ease of use. Using Salesforce in the past, this is like a breath of fresh air. Easy to store templates and create sequences. Downloading Lists is Easy

OH

Osaybeon H

03/29/23

4 out of 5

"Hubspot Sales Review"

What do you like best about HubSpot Sales Hub? Bring able to keep track of deals and even being able to nurture contracts through hubspot is great! I love the fact that I am able to integrate with my outbounding tool Apollo.

HV

Holly V

03/28/23

4.5 out of 5

"Great CRM - track progress throughout entire sales cycle."

What do you like best about HubSpot Sales Hub? I really like HubSpot Sales Hub's sequencing feature, especially the visualizations that make it easy to track extensive prospecting efforts. It also integrates smoothly with popular websites such as Gmail and ZoomInfo. The customizable dashboards are handy for customizing the tool to my company's sales efforts. It is superior to both Salesforce and SugarCRM - that I used in the past.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].