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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1121-1130 out of 3172

DS

Dana S

04/27/23

4 out of 5

"Pretty Good for Sales Management"

What do you like best about HubSpot Sales Hub? I like the way all of the activities of clients can be tracked on hub spot. I like the reports you can create and use to track sales and activities.

MN

Michael N

04/27/23

4 out of 5

"Very easy to use!"

What do you like best about HubSpot Sales Hub? The search engine and data entry for HubSpot are incredibly easy to use! What do you dislike about HubSpot Sales Hub?

TC

Tara C

04/27/23

5 out of 5

"Great software with so much functionality and capability for our startup!"

What do you like best about HubSpot Sales Hub? I love all the data that our company now has access to as well as the ease of use in managing and setting up our pipeline and database. This software has been easy to use from Day 1 and the internal Hubspot team has been amazing at helping us with any questions, as well as their extensive knowledge database and Hubspot academy they offer to customers. I'd recommend to any startup or established business!

AS

Andrés S

04/26/23

5 out of 5

"El mejor CRM del mundo"

What do you like best about HubSpot Sales Hub? Es intuitivo, tiene cursos con certificados que nos vuelven expertos en la herramienta, los tableros y las tareas automaticas son muy utiles y el contacto con clientes es fenomenal.

AC

Anna C

04/26/23

4 out of 5

"Hubspot is a great sales resource"

What do you like best about HubSpot Sales Hub? I like how easy it is to classify clients and the simple navigation and funcitionality What do you dislike about HubSpot Sales Hub?

NP

Nikhil P

04/26/23

5 out of 5

"The best Sales CRM to use!"

What do you like best about HubSpot Sales Hub? It helped to maintain contacts, company records, deals, dashboards, pivoting and much much more. The team had ease to pitch to prospects and eventually helped with productivity.

JE

Julia E

04/25/23

4 out of 5

"Great"

What do you like best about HubSpot Sales Hub? The ease of use. Finding contacts and making notes and using third party apps. What do you dislike about HubSpot Sales Hub?

GS

Godfrey S

04/25/23

4 out of 5

"A CRM you could rely on"

What do you like best about HubSpot Sales Hub? The feature to track emails sent to the lead, the options available to manage them, and the sales pipeline make it very effective.

AU

Anonymous User

04/25/23

4 out of 5

"Quality review"

What do you like best about HubSpot Sales Hub? Data acquisition is easy and data analytics is better. What do you dislike about HubSpot Sales Hub?

NF

natefaught F

04/25/23

5 out of 5

"Great for staying in touch with new and existing customers"

What do you like best about HubSpot Sales Hub? We love the communication/automation of the sequencing and workflows What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].