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SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1111-1120 out of 3172

MT

Mike T

04/27/23

4 out of 5

"Easy to Use"

What do you like best about HubSpot Sales Hub? I like the speed, dashboard, features and ability to customize reports. The tool is very easy to navigate and the ability to add contacts and have the platform integrate with other tools is helpful. Hubspot will find relevant information regarding a business and fill in company information such as phone number, number of employees etc.

DT

Danielle T

04/27/23

5 out of 5

"Fantastic experience for sales organizations to keep orginized information"

What do you like best about HubSpot Sales Hub? I find that the Hubspot interface is super easy to use. I like how you can choose to search for a contact or company. I love how when you add a new contact, Hubspot auto-generates the company information. The ability to autogenerate the company information saves me tons of time!

AU

Anonymous User

04/27/23

5 out of 5

"Regional Vice President of Sales"

What do you like best about HubSpot Sales Hub? After using Salesforce.com for so many years, the built-in tracking of emails is amazing. I also really enjoy the reporting dashboards where I can track the efficacy of different templates and sales strategies.

AU

Anonymous User

04/27/23

5 out of 5

"hs review"

What do you like best about HubSpot Sales Hub? The ease of access makes it easy to access What do you dislike about HubSpot Sales Hub?

AR

Alex R

04/27/23

5 out of 5

"Easy platform for small business sales"

What do you like best about HubSpot Sales Hub? It is the easiest CRM I've used to onboard new hires who may not have ever used a CRM before in their previous roles. It's intuitive and easy to integraate with many other tools.

AU

Anonymous User

04/27/23

4 out of 5

"What if Sales Hub was an ADHD cure"

What do you like best about HubSpot Sales Hub? Probably the ability to organises the whole team working from the same place and tracking it down by a few clicks. Integration with Notion for payments. Custom pixel for tracking all activities. Integration with Intercom. Literally, lot of awesome stuff!

LH

Lucilliana H

04/27/23

3.5 out of 5

"Hubspot is working good and the team is ready to help and support fastly"

What do you like best about HubSpot Sales Hub? Hubspot is practical and easy, can be easier than other CRM tool The team is here to answer fast and help in case of an issue

AS

Alexey S

04/27/23

3.5 out of 5

"Invaluable Tool to Take Your Business to a Higher Level"

What do you like best about HubSpot Sales Hub? I like being able to organize my sales steps. I work at a 4 person startup so things get messy and fall through the cracks all the time. Hubspot helps me take care of that.

AU

Anonymous User

04/27/23

4 out of 5

"New Customer's experience with HubSpot"

What do you like best about HubSpot Sales Hub? Free flow of content, ability to connect Customer with Transaction easily, ability to send meeting notices to Customers via email

MN

Michael N

04/27/23

4 out of 5

"Very easy to use!"

What do you like best about HubSpot Sales Hub? The search engine and data entry for HubSpot are incredibly easy to use! What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].