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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1111-1120 out of 3172

CN

Chino N

04/27/23

4.5 out of 5

"Great tool to stay on top of things"

What do you like best about HubSpot Sales Hub? The suggestions when creating emails and the ease of use when sending emails. Also love how simplified adding companies to the platform by using the domain name.

LS

Leilan S

04/27/23

5 out of 5

"Why Hubspot is Awesome!"

What do you like best about HubSpot Sales Hub? Upsides the simplicity of the UI, and how easy it is ad and input information as well as remove or edit the information at hand!

AU

Anonymous User

04/27/23

4 out of 5

"New Customer's experience with HubSpot"

What do you like best about HubSpot Sales Hub? Free flow of content, ability to connect Customer with Transaction easily, ability to send meeting notices to Customers via email

AU

Anonymous User

04/27/23

5 out of 5

"hs review"

What do you like best about HubSpot Sales Hub? The ease of access makes it easy to access What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

04/27/23

5 out of 5

"Regional Vice President of Sales"

What do you like best about HubSpot Sales Hub? After using Salesforce.com for so many years, the built-in tracking of emails is amazing. I also really enjoy the reporting dashboards where I can track the efficacy of different templates and sales strategies.

DT

Danielle T

04/27/23

5 out of 5

"Fantastic experience for sales organizations to keep orginized information"

What do you like best about HubSpot Sales Hub? I find that the Hubspot interface is super easy to use. I like how you can choose to search for a contact or company. I love how when you add a new contact, Hubspot auto-generates the company information. The ability to autogenerate the company information saves me tons of time!

BW

Britt W

04/27/23

5 out of 5

"Great product"

What do you like best about HubSpot Sales Hub? Easy to use, easy to teach, lots of online resources and videos What do you dislike about HubSpot Sales Hub?

PD

Patrick D

04/27/23

4 out of 5

"Good integration. Good uptime"

What do you like best about HubSpot Sales Hub? It allows for easy tracking with our call system - it has excellent uptime and is easy to train new users on; the UI is easy on the eyes and allows for easy navigation.

NG

Nena G

04/27/23

4 out of 5

"Smart and integrated"

What do you like best about HubSpot Sales Hub? The integration with google suite is very helpful and smart, I also like the idea of having all information regarding my team and my performance at my disposal.

ZF

Zach F

04/27/23

4 out of 5

"Great site"

What do you like best about HubSpot Sales Hub? I like how user friendly HubSpot is. It really allows me to track my progress and see the status of each account that I am working on. It was very easy to learn how to use.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].