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SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1091-1100 out of 3172

LQ

Laura Q

05/02/23

4 out of 5

"Best CRM"

What do you like best about HubSpot Sales Hub? Our solar business is run through HubSpot, covers all the needs our company requires and is a great tool to keep track of our teams' activity and performance.

BH

Brayan H

05/02/23

4 out of 5

"Experience with Hubspot"

What do you like best about HubSpot Sales Hub? I like the control of the information of my customer, I can consult their information very easy What do you dislike about HubSpot Sales Hub?

JS

James Smith

05/02/23

5 out of 5

I found HubSpot to be a great tool to…

I found HubSpot to be a great tool to support my clients marketing use cases. It's far easier to use than competitors and delivers great market insights.

JS

James Smith

05/02/23

5 out of 5

I found HubSpot to be a great tool to…

I found HubSpot to be a great tool to support my clients marketing use cases. It's far easier to use than competitors and delivers great market insights.

TW

Trish W

05/01/23

4 out of 5

"Is Hubspot Sales worth it?"

What do you like best about HubSpot Sales Hub? Right now, I'm enjoying the flexibility of being able to add companies and prospects into a platform and track emails and activity with these prospects. I like that the system pulls the company information from the website (phone number, logo, locations, approximate asset size, etc.), saving me valuable time.

R

RES

04/30/23

4 out of 5

Lots of great features but many are…

Lots of great features but many are behind a paywall / subscription upgrade.

JR

John Rey P

04/28/23

5 out of 5

"Helpful & reliable"

What do you like best about HubSpot Sales Hub? HubSpot is very helpful to me and to the company I worked for, it's because we can easily reach out to our prospects and clients easily and we can easily track our Sales Pipeline.

JR

John Rey P

04/28/23

5 out of 5

"Helpful & reliable"

What do you like best about HubSpot Sales Hub? HubSpot is very helpful to me and to the company I worked for, it's because we can easily reach out to our prospects and clients easily and we can easily track our Sales Pipeline.

RB

RJ B

04/28/23

4.5 out of 5

"Frat platform has a lot to offer"

What do you like best about HubSpot Sales Hub? The functionalities and the automation abilities What do you dislike about HubSpot Sales Hub?

LD

Leonardo d

04/28/23

4 out of 5

"Integrated"

What do you like best about HubSpot Sales Hub? I like how I can customize the funnel and how the contacts within a company talk with each other. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].