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SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1051-1060 out of 3172

AU

Anonymous User

05/18/23

5 out of 5

"HubSpot has helped me grow in knowledge."

What do you like best about HubSpot Sales Hub? The information it provides. The sales intel it gives you. Email tracking. What do you dislike about HubSpot Sales Hub?

JL

jose luis r

05/18/23

5 out of 5

"helpful tool to grow a business"

What do you like best about HubSpot Sales Hub? using pipelines and look at the differents kpis involved What do you dislike about HubSpot Sales Hub?

SL

Steve L

05/18/23

5 out of 5

"Best CRM on the market"

What do you like best about HubSpot Sales Hub? Easy to manage my deals each month, but the very, very best part is the sequencing feature. It is so easy to build a template and then use their incredibly user-friendly sequence tool to create a customized sequence to work my database for new leads and sales!

GR

Georgia R

05/18/23

5 out of 5

"One Stop Shop"

What do you like best about HubSpot Sales Hub? I like the reporting on HubSpot and also the way it organizes my tasks. I use HubSpot Sales Hub everyday to make sure I am reaching out to every prospect in our database and this makes it so organized and easy.

AU

Anonymous User

05/18/23

5 out of 5

"The most amazing soft wear I use on a daily basis. Better than IOS."

What do you like best about HubSpot Sales Hub? The best thing about Sales force Sales is templets it saves me so much time, effort, and sanity. I would not be able to do my job as effectively without it. Amazing !!

AU

Anonymous User

05/18/23

5 out of 5

"Great experience, very user friendly"

What do you like best about HubSpot Sales Hub? The organization and being able to find things quickly. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

05/18/23

5 out of 5

"Hubspot"

What do you like best about HubSpot Sales Hub? I really like how much the platform offers- deal management, reporting and analytics, outreach, all on one site. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

05/18/23

5 out of 5

"Includes everything you need to be successful"

What do you like best about HubSpot Sales Hub? Tracking reads and opens and clicks on my emails is really cool. And being able to bulk-send emails is something I wouldn't have been able to do without a tool like HubSpot.

JK

James Kerrigan

05/17/23

3 out of 5

Good tool for us to begin with but…

Good tool for us to begin with but became difficult to use. Mostly focussed on marketing and we needed sales platform solution. Could work for some people or with deep pockets.

AG

Aignard Guerrero

05/17/23

3 out of 5

I disliked the fact that I could use…

I disliked the fact that I could use some features like analytics tools for website activity and now it says I must pay, the same goes with other features, like campaigns and social. It's a good tool, but these sudden limitations made me change my mind and thinking to tell my superiors to move onto another CRM tool.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].