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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1021-1030 out of 3172

DT

David T

05/18/23

5 out of 5

"Faster than all the rest and Easy to use."

What do you like best about HubSpot Sales Hub? Hubspot has fewer keystrokes and does the job faster than Salesforce or SalseLoft. Fewer steps and get more done. More calls per day than the others. Better tracking. All around better tool. And I have been using Salesforce since it came out. Much better by far than Salesforce, in my view.

JL

jose luis r

05/18/23

5 out of 5

"helpful tool to grow a business"

What do you like best about HubSpot Sales Hub? using pipelines and look at the differents kpis involved What do you dislike about HubSpot Sales Hub?

AS

Adam S

05/18/23

4.5 out of 5

"Hubspot Review"

What do you like best about HubSpot Sales Hub? Tracking open rates, creating sequences. What do you dislike about HubSpot Sales Hub?

AB

Alexandra B

05/18/23

5 out of 5

"HubSpot SuperFan"

What do you like best about HubSpot Sales Hub? Integrations with every sales tool imagineable. What do you dislike about HubSpot Sales Hub?

LR

Laura R

05/18/23

5 out of 5

"EASY TO USE"

What do you like best about HubSpot Sales Hub? I like how easy and fast it is to contact my customers, including instant messaging that allows me to easily connect with them

RH

Raheleh H

05/18/23

5 out of 5

"Super easy and friendly"

What do you like best about HubSpot Sales Hub? It's been super easy to learn and helpful to follow up. What do you dislike about HubSpot Sales Hub?

RF

Robert F

05/18/23

5 out of 5

"Hubspot: A crucial tool for our e-commerce business"

What do you like best about HubSpot Sales Hub? HS helps our e-commerce start-up succeed by generating leads, planning and executing customer outreach, and ultimately closing deals.

AU

Anonymous User

05/18/23

5 out of 5

"HubSpot is super helpful in organizing contacts and tasks."

What do you like best about HubSpot Sales Hub? I love that I can create tasks that may need to be addressed further down the line. When I need to follow up with multiple people in weeks and months time, the tasks feature is a life saver.

AU

Anonymous User

05/18/23

5 out of 5

"Hubspot"

What do you like best about HubSpot Sales Hub? I really like how much the platform offers- deal management, reporting and analytics, outreach, all on one site. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

05/18/23

5 out of 5

"The most amazing soft wear I use on a daily basis. Better than IOS."

What do you like best about HubSpot Sales Hub? The best thing about Sales force Sales is templets it saves me so much time, effort, and sanity. I would not be able to do my job as effectively without it. Amazing !!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].