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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1011-1020 out of 3172

OF

Oscar F

05/18/23

4 out of 5

"Simple, Clean, Improving"

What do you like best about HubSpot Sales Hub? Hubspot Sales Hub is simple to use and is not over-complicated with unecessary fluff. Its easy to find what you are looking for when you need it.

AU

Anonymous User

05/18/23

4 out of 5

"Using Hubspot as an SDR"

What do you like best about HubSpot Sales Hub? I think the best part about HubSpot is their ability to help streamline your day-to-day tasks. How about allows you to load your contacts and companies with respected filters to allow you to manipulate the call order of which you're trying to reach your prospects.

GL

Gary L

05/18/23

5 out of 5

"Easy to use CRM tool"

What do you like best about HubSpot Sales Hub? I have worked with several CRM platforms and a new business agent but Hubspot is by far my favorite. What do you dislike about HubSpot Sales Hub?

KB

Keren B

05/18/23

5 out of 5

"Loving Hubspot!"

What do you like best about HubSpot Sales Hub? One of my favorite features of hubspot is visibility on how many times a prospect has viewed an email, clicked links, and opened documents!

CW

Corbin W

05/18/23

5 out of 5

"Quick, easy, and low learning curve"

What do you like best about HubSpot Sales Hub? The UI is straightforward to navigate and use. Linking accounts such as email and calendars is very simple. Creating lists of prospects, closed deals, and adding filters helps me stay organized.

AU

Anonymous User

05/18/23

5 out of 5

"Includes everything you need to be successful"

What do you like best about HubSpot Sales Hub? Tracking reads and opens and clicks on my emails is really cool. And being able to bulk-send emails is something I wouldn't have been able to do without a tool like HubSpot.

AU

Anonymous User

05/18/23

5 out of 5

"Intuitive and User Friendly"

What do you like best about HubSpot Sales Hub? I've been in Sales for over a decade, and Hubspot is the best CRM I've used. I didn't have any training to use this software but it is intuitive and user-friendly.

NM

Nicole M

05/18/23

5 out of 5

"Game-changer for my team"

What do you like best about HubSpot Sales Hub? My favorite part of Hubspot Sales Hub is the pipeline feature. As a manager, it offers me a complete view of our wins, losses, and contributions of each team member.

JC

Jackson C

05/18/23

5 out of 5

"A straight forward CRM"

What do you like best about HubSpot Sales Hub? It's simple to become a HubSpot Sales user. It doesn't take weeks to learn to use the CRM, it gives you all the tools you need to be a successful salesperson and reach your potential customer base.

RB

Ryan B

05/18/23

5 out of 5

"Amazing product"

What do you like best about HubSpot Sales Hub? Very flexible & is super easy to track todos. Great integrations with our tech stack What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].