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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in April 2025: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.2

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Starts from $1,780 when Billed Monthly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.2

Very Good

Based on 10374 ratings & 3140 reviews

Rating Distribution

Excellent

(2104)

Very Good

(679)

Good

(84)

Poor

(40)

Terible

(233)

Expert's Review

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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