9.2
SpotScore

Hotspot Shield Reviews in September 2026: User Ratings, Pros & Cons
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Starts from $7.99 / Month when Billed Yearly, also offers free forever plan
Hotspot Shield Reviews & Ratings
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Spotsaas Editor’s POV
Hotspot Shield VPN consistently proves itself as a reliable and user-friendly service, offering fast, stable connections and a seamless experience across multiple devices. Its ability to unblock websites and provide uninterrupted streaming services has made it a favorite for many users, especially frequent travelers and streaming enthusiasts. The app’s intuitive ...Read more
Hotspot Shield pros and cons
Connections are fast, stable, and reliable.
Interface is simple enough for any user to navigate.
Customer support responds quickly and resolves issues effectively.
Works in countries that block other VPNs.
Occasional connectivity issues, including difficulty connecting or unexpected disconnections.
Limited support for Linux users with complaints about the app experience on that platform.
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Showing 61-70 out of 489
DR
daniel roman
03/30/23
The answer to the phone promptly and…
The answer to the phone promptly and courteously and fixed it
MA
matt amos
03/30/23
Unrivaled Premium Speed
I've been a premium member since 2017 and use this VPN via mobile, desktop app, and Google Chrome extension. It was an amazing deal then and still is. The speeds are unrivaled for a premium VPN experience.
JG
Jon Goodman
03/28/23
I worked with their customer service…
I worked with their customer service team as I had some issues getting signed up and I must say that they are DILIGENT and QUICK and RESOLVED all my issues! Thank you!
D
Dalibor
03/28/23
Help desk
Customer support, Help Desk is awesome. Fast responses to emails with detailed informations.
A
Auldrick
03/28/23
Satisfied Premium User
I've been using the premium version for over 3 years. The VPN connection is fast and efficient, multiple locations to choose from, although most times I just use the auto feature. Works great for browsing, gaming and calling (including video calling), even with multiple devices connected. I contacted customer service for an issue today over their live chat and the wait was short for a live agent, then the issue was resolved within minutes. I'm very happy with the service.
KB
Kerry Beveridge
03/26/23
Very Happy Very Happy
Date of experience: March 27, 2023
SM
Sina Mir
03/23/23
Fast and quick support
Very quick response from the support team with much attention to and understanding of the situation.
NK
Novendra Kurniadi
03/23/23
Extremely fast support
Extremely fast support, good VPN
LM
Luka Malenovic
03/22/23
They got back to me right away and…
They got back to me right away and sorted my issue
H
Hermit
03/19/23
Great customer experience
I lost my connection before moving last July. Eight months later I tried to reset my connection but did not have the old email address to reset my password. The Hotspot team patiently guided me through a complete reset without any issues, even by dealing with different people. They were knowledgeable about my situation and solved the issue. Happy life time subscriber.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].