spotsaas-logo
Get Listed

9.2

Spot Score

Hotspot Shield - VPN Software

Hotspot Shield Reviews in July 2025: User Ratings, Pros & Cons

Securely access the internet without limitations.

4.1

Add to compare

Starts from $7.99/Month when Billed Yearly, also offers free forever plan

Request a Quote

Hotspot Shield Reviews & Ratings

4.1

Very Good

Based on 442 ratings & 483 reviews

Rating Distribution

Excellent

(421)

Very Good

(37)

Good

(6)

Poor

(2)

Terible

(17)

Expert's Review

Hotspot Shield VPN consistently proves itself as a reliable and user-friendly service, offering fast, stable connections and a seamless experience across multiple devices. Its ability to unblock websites and provide uninterrupted streaming services has made it a favorite for many users, especially frequent travelers and streaming enthusiasts. The app’s intuitive ...Read more

Hotspot Shield pros and cons

  • High-speed, reliable, and stable connections that improve productivity and user experience.

  • Simple, user-friendly interface that makes it easy for anyone to use.

  • Excellent customer support, providing quick responses and effective resolutions to issues.

  • Works seamlessly in countries that block other VPNs, ensuring accessibility and bypassing restrictions.

  • Occasional issues with connectivity, such as difficulty connecting or disconnections.

  • Limited support for Linux users, with some complaints about the app experience.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 61-70 out of 483

SM

Sina Mir

03/23/23

5 out of 5

Fast and quick support

Very quick response from the support team with much attention to and understanding of the situation.

NK

Novendra Kurniadi

03/23/23

5 out of 5

Extremely fast support

Extremely fast support, good VPN

LM

Luka Malenovic

03/22/23

5 out of 5

They got back to me right away and…

They got back to me right away and sorted my issue

H

Hermit

03/19/23

5 out of 5

Great customer experience

I lost my connection before moving last July. Eight months later I tried to reset my connection but did not have the old email address to reset my password. The Hotspot team patiently guided me through a complete reset without any issues, even by dealing with different people. They were knowledgeable about my situation and solved the issue. Happy life time subscriber.

A

ANDRES

03/18/23

5 out of 5

Very good assistance

Date of experience: March 19, 2023

TN

Tran Nguyen

03/17/23

5 out of 5

I would like to thank Ms. Hannah Faye Benitez (Hotspot Shield Help Desk) and Mr. Phil Saladar (Hotspot Shield Help Desk) for your help.

Hotspot Shield Help Desk The work you have done to help customers has been fantastic! Thank you for being so flexible. This is how you run customers with heart. I couldn't have done it without you. Thank you very much!

JH

James Hadley

03/16/23

5 out of 5

Fast friendly customer service

I had a non urgent query which was answered very quickly.

SB

Sherman Baksh

03/13/23

5 out of 5

The speed at which my matter was…

The speed at which my matter was resolved. That is greatly appreciated. The person resolving my issue should be recognized with a reward.

R

Ray

03/09/23

5 out of 5

Excellent customer service

Hotspot Shield is a very useful and reassuring addition to the security of your mobile communications, especially when private information is sent using public wifi. Quick, easy and fast connection. Their customer service are very efficient and helpful too when you need to contact them.

МЗ

Михаил Зенков

03/08/23

5 out of 5

Very understandung support

Very understandung support. I could not reach the web-site without VPN (ironically) and the Support team provided me with .exe of the desktop application via e-mail. Is the best I could even wish for. Thanks to ms. Abigail for her quick response.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Connecting Smart Buyers with Leading Sellers

Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed