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9.2

SpotScore

Hotspot Shield - VPN Software

Hotspot Shield Reviews in September 2026: User Ratings, Pros & Cons

Securely access the internet without limitations.

4.7

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Hotspot Shield Reviews & Ratings

4.7

Excellent

Based on 458 ratings & 489 reviews

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Rating Distribution

Excellent

(427)

Very Good

(37)

Good

(6)

Poor

(2)

Terrible

(17)

Spotsaas Editor’s POV

Hotspot Shield VPN consistently proves itself as a reliable and user-friendly service, offering fast, stable connections and a seamless experience across multiple devices. Its ability to unblock websites and provide uninterrupted streaming services has made it a favorite for many users, especially frequent travelers and streaming enthusiasts. The app’s intuitive ...Read more

Hotspot Shield pros and cons

  • Connections are fast, stable, and reliable.

  • Interface is simple enough for any user to navigate.

  • Customer support responds quickly and resolves issues effectively.

  • Works in countries that block other VPNs.

  • Occasional connectivity issues, including difficulty connecting or unexpected disconnections.

  • Limited support for Linux users with complaints about the app experience on that platform.

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Showing 161-170 out of 489

MM

m m

08/19/22

5 out of 5

very good vpn

Date of experience: August 20, 2022

G

Givanch

08/19/22

5 out of 5

Great fast service

Date of experience: August 20, 2022

GF

Gene Free

08/18/22

5 out of 5

One of my TVs lost Hotspot Shield

One of my TVs lost Hotspot Shield. Tried to reset Firestik etc. No joy, I sent email to support. They came through immediately and I was able to reset per instructions, Great Joy ensued! Good job tech support!!

SA

Sergey Aga

08/15/22

5 out of 5

I like everything about it

I like everything about it. From fast and fast access to anywhere in the world, to teamwork in case of problems. Recently there was a problem and the app stopped working. I created a request and since then, almost every day I was written from customer support team with requests to check settings, configurations, access to different locations. And in the end we managed to fix everything! Huge thanks to the HotspotShield team for their reverent treatment of their product and users. And a ...

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MR

Maksudur Rahman Munsi

08/15/22

5 out of 5

Great and fast positive support by…

Great and fast positive support by customer service. Keep it up as the best 👌 👍 😍

G

Glenn

08/15/22

5 out of 5

Staff member knew his stuff

Anthony knew his stuff and was very helpful. I wanted a refund due to a slow VPN connection and he was able to help me so now my connection is way faster and I no longer wish to get the refund.

SM

Spring Melody

08/12/22

5 out of 5

My support was amazing

My support was amazing, attentive and super patient. This is my first experience so BRAVO to Renzzo R. and hope the rest are like this staff member!! 😀

JT

john tatham

08/12/22

5 out of 5

Had problems opening hotspot very…

Had problems opening hotspot very quickly sorted via chat would recommend 10/10 Johnboy👍👍

NG

Nikhil goyal

08/11/22

5 out of 5

Great service

Great service. Quick, crisp and to the point.

ما

محمد الزارعي

08/10/22

5 out of 5

very good vpn for games

Date of experience: August 11, 2022

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].