9.2
SpotScore
Hotspot Shield Reviews in September 2026: User Ratings, Pros & Cons
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Hotspot Shield Reviews & Ratings
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Spotsaas Editor’s POV
Hotspot Shield VPN consistently proves itself as a reliable and user-friendly service, offering fast, stable connections and a seamless experience across multiple devices. Its ability to unblock websites and provide uninterrupted streaming services has made it a favorite for many users, especially frequent travelers and streaming enthusiasts. The app’s intuitive ...Read more
Hotspot Shield pros and cons
Connections are fast, stable, and reliable.
Interface is simple enough for any user to navigate.
Customer support responds quickly and resolves issues effectively.
Works in countries that block other VPNs.
Occasional connectivity issues, including difficulty connecting or unexpected disconnections.
Limited support for Linux users with complaints about the app experience on that platform.
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Showing 151-160 out of 489
BL
Barry Lang
08/30/22
Hotspot Shield's response was fast and…
Hotspot Shield's response was fast and constructive ...No messing around, they admitted, it was their mistake and fixed it immediately, even without further contact from me...To good, just to good, to not, recommend...The "VPN", well, lighting fast and KISS...Not moving, thank you guys!!...
ST
Sheba Tamakloe
08/29/22
Hotspot shield has been the best VPN…
Hotspot shield has been the best VPN I've used. Not only that but the customer service is on point. The chat got disconnected but the agent followed up via email to make sure I was ok. I'll continue to use their service.
SR
Stephen Ramsay
08/29/22
Great customer service
Had issues logging in to my account, customer service rapidly verified that I was the correct owner via my email and set me up with a new password.
R
Razvan
08/28/22
good suport
good suport, quick response at a great quality
SJ
Sahanjancs Josifs
08/28/22
Great value for the money
Date of experience: August 29, 2022
KS
Kurt Steiner
08/27/22
Very competent support
Very competent support, 7d/24hours, kind with customers: Thanks for the very positive experience.
AF
Anthony F
08/25/22
Highly Recommended
Excellent product and terrific service. Highly impressed with the Kyla, her response and professionalism to address an issue. High recommend!
WL
WAYNE LUALLEN
08/24/22
Months of challenges getting Hotspot Shield to work with Outlook 365
After months of issues with Hotspot Shield conflicting with my ability to use Outlook 365, after mulitple suggestions from the techs at Hotspot Shield, after mulitiple emails back forth that just continued to show their patience through my frustration, finally they appear to have resolved the issue. Only one day has past, but it appears that the app on my PC is working now in association with Outlook, Edge, and Firefox browsers. -- Thank you tech support! It was a few months coming and ...
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FD
Francis Dashwood
08/21/22
It does its job perfectly as a VPN
It does its job perfectly as a VPN, the support is out of this world. Have helped me twice fix my account, which was bugged due to Dashlane not recognizing my Premium membership, fast replies, straight to the point, very polite. The VPN is easy to use too!
K
KayOS
08/21/22
Excellent in all respects
Clear, concise and patient. So that’s a five-star review from me. And quick. Went online, talking to a real person within a few minutes. Problem solved.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].